Your team was excellent and efficient. Thank you for the great customer service.
3/14/2026
Philp T. VERIFIED CUSTOMER
I appreciate the effort everyone gives in making you feel welcome.
3/14/2026
Sherry J. VERIFIED CUSTOMER
Fast and was very nice. Clean bathroom and drinks while you wait.
3/13/2026
Diane L. VERIFIED CUSTOMER
Professional, courteous, clean and fast.
Akins always meets my expectations.
Many thanks folks for a great job well done.
Jay Leveroni
3/13/2026
Dean H. VERIFIED CUSTOMER
Jonah is always a pleasure to work with. He goes above and beyond with the awesome customer service he provides and I have always had a good experience when working with Jonah. I know I'm in good hands and that's priceless. I drive over an hour and a half to get to Akins and there are dealerships that are closer to me, but the service I get at Akins is above the service I've had at the other dealerships and I'm happy to make the drive for the positive experience.
3/13/2026
Jason M. VERIFIED CUSTOMER
Mike was very helpful and kept me informed about the service the entire time.
3/13/2026
Ann S. VERIFIED CUSTOMER
Very nice
3/13/2026
James F. VERIFIED CUSTOMER
Fair pricing quick turnaround
3/13/2026
Michael P. VERIFIED CUSTOMER
I actually had an appt at 8 am for an oil change in Athens at Athens ford. Upon arrival I was not pleased with how they checked me in. After a few minutes I decided to take my vehicle and drive to Akins to get serviced. The team there has always been top notch! The one thing I would change is the service writer that covered I needed new brakes because Brandon was with another customer was unaware that there were two rebates for both of the services I received.
3/13/2026
Aaron P. VERIFIED CUSTOMER
Bobby was super great to work with, always timely and with all the information.
3/13/2026
Nicholas C. VERIFIED CUSTOMER
Wesley was great this time same as always. get me checked in quickly and checks on me numerous times throughout the entire visit. stand out service !!
3/13/2026
Gerald W. VERIFIED CUSTOMER
Great job
3/13/2026
John G. VERIFIED CUSTOMER
The only issue I have is it took 10 days to get it fixed. Need to hire more service advisors.
3/13/2026
Richard F. VERIFIED CUSTOMER
Christian was attentive and brought to my attention several other services my car should have.
3/12/2026
Charles M. VERIFIED CUSTOMER
**** explained to me all of the issues that were wrong with my vehicle, even though some of them were not covered by Warranty. He explained to me why they were not and I was OK with that explanation. I will continue to bring my truck back to Aiken Ford to have it serviced. **** did an outstanding job.
3/12/2026
Steven Q. VERIFIED CUSTOMER
They caught that I wanted full synthetic oil
3/12/2026
Pedro D. VERIFIED CUSTOMER
Extra satisfied
3/12/2026
Greg S. VERIFIED CUSTOMER
While the repair on my 24 F150 Lightning took longer than expected I am completely satisfied because Mike kept me well informed and I have not received the error message since it was fixed. Outstanding results and service from Mike and the technician
3/12/2026
William B. VERIFIED CUSTOMER
Quick and efficient service. Professional and knowledgeable people in service. Melvin was extremely courteous and helpful in taking my questions and keeping me informed. Staff totally qualified. I’ll be back!
3/12/2026
Joyce H. VERIFIED CUSTOMER
Great job today. Even returned my call quickly when I had additional questions about a potential future purchase.