Melvin kept me informed and did everything right. Great staff. And great work and pretty good coffee
4/28/2026
Miles H. VERIFIED CUSTOMER
Thank you for the great service.
4/28/2026
Leonard S. VERIFIED CUSTOMER
It is understandable why Aikens is the #1 Ford dealer in America. staff is very easy to work with, they have gone above and beyond to work with clients. there is also the work ethic and being up front and honest with the clients. ****, service rep.. responded to calls to explain any question posed, there is also the honesty factor and keeping me posted on progress. The original symptom pointed to a starter issue, **** called me, with part needing to be replaced, cost and ok to perform the work. **** called back a bit later and informed me that the actual issue was a switch that malfunctioned and cost for replacement, and permission to proceed on. The honesty factor, quality of work, attention to detail, and the expediency which this situation was handled is why I would choose only Aikens to service my F150
4/28/2026
Steve P. VERIFIED CUSTOMER
Above and beyond what is typically given in today’s customer service department. Jaylynn is proactive and very communicative when it comes to delays or technician recommendations for repair on my 2022 F250. She is an asset to the Akins Ford team!!!
4/28/2026
Keith D. VERIFIED CUSTOMER
I can always trust Akins Ford
4/28/2026
Thomas S. VERIFIED CUSTOMER
Erica was excellent to work with; great job; faster than expected.
4/28/2026
Justin J. VERIFIED CUSTOMER
Wesley is fantastic. Has provided the type of service that earns repeat business. I could elaborate further but the point is clear, he is a great asset to the Akins team. To my surprise, its the service team that has earned and retained my repeat business.
4/28/2026
Eric B. VERIFIED CUSTOMER
I never got a call telling me what was wrong with my car. Only a call when it was ready.
The customer service at drop off and pickup was amazing. And we love the dealership. I just thought it was odd I didn’t get a call telling me what was wrong with the car and what they were going to do to fix it. I always get a call.
Still love the dealership and always treated so nicely in person.
4/28/2026
James P. VERIFIED CUSTOMER
I trust him.
4/27/2026
Motorsports Emergency. VERIFIED CUSTOMER
Always a great experience
4/27/2026
Larry L. VERIFIED CUSTOMER
Kept me well informed the whole time
4/27/2026
Evan H. VERIFIED CUSTOMER
Brandon always takes care of me fast and efficient. He is always honest with me and keeps me posted.
4/27/2026
Bethany R. VERIFIED CUSTOMER
Wesley is very professional and polite. Great service!
4/27/2026
Dakota P. VERIFIED CUSTOMER
Melvin was amazing, very friendly, and very responsive!
4/27/2026
Richard P. VERIFIED CUSTOMER
Great Service.
Great Service center .
4/26/2026
Sallie D. VERIFIED CUSTOMER
Everything as promised
4/26/2026
Nicole W. VERIFIED CUSTOMER
Bobby provided great customer service. He went above and beyond to assist.
4/26/2026
Pennie K. VERIFIED CUSTOMER
Mr **** is amazing. He understood the problem; explained what was happening and why; and kept me informed about everything. I really like the realistic time frames and expectations. He was very nice, very professional.
4/25/2026
Ace And. VERIFIED CUSTOMER
Hassle free,Repairs were made in a timely manner. Truck runs like new.Everyone was very professional and knowledgeable. Akins is the best.