He was a great help, going above and beyond to check in on the situation even as the vw dealership advisor was very unresponsive and not great at communicating. I appreciate Brandon's patience and dedication to resolving this for us.
5/8/2026
Raymond D. VERIFIED CUSTOMER
Mike was great! He greated me when I got there, kept me updated and came and got me when my car was ready. He explained what was done and had me on my way in no time!
5/8/2026
Patricia A. VERIFIED CUSTOMER
Jonah was very helpfully. It took 1 month to finally get our car fixed. Had to take back 3 times. They were very good about giving us a car to drive and making sure our car was finally fixed.
5/8/2026
Simon R. VERIFIED CUSTOMER
The process was smooth and everyone was very friendly. That’s why we love Akins!
5/8/2026
Lawrence J. VERIFIED CUSTOMER
Erica Roe is the best!
5/8/2026
Katherine K. VERIFIED CUSTOMER
Excellent service cc ice. Rudy listened to me closely, explained clearly that I needed new tires, Gabe me a range of options and even arranged a ride home with car delivery so I wouldn't have to wait for work to be done. I can't recommend him and akins more.
5/7/2026
Mark W. VERIFIED CUSTOMER
I had absolutely nothing to complain about... Need I say more.
Thank you
5/7/2026
Brandon N. VERIFIED CUSTOMER
From the build, to completion and even after the purchase….Best service you could ask for! I wouldn’t want to go through anyone else. These guys are a one stop shop!
5/7/2026
Cynthia O. VERIFIED CUSTOMER
Repaired everything and supplied me a vehicle. To drive which was appreciated
5/7/2026
Eric D. VERIFIED CUSTOMER
He did a great job
5/7/2026
Lori S. VERIFIED CUSTOMER
**** was very helpful and answered all my questions. Thanks for the excellent service.
5/7/2026
Will B. VERIFIED CUSTOMER
Melvin promised and delivered. Everyone I came contact with at dealership are committed to the customer. Thank you to all your employees and I am bringing all my work to y’all.
5/7/2026
Raymond M. VERIFIED CUSTOMER
Very effective and customer first attitude in providing my service
5/7/2026
Danny F. VERIFIED CUSTOMER
I was a little frustrated based on expectations set by Ford’s call center techs. Mike dealt with me with a positive attitude and I could tell he did not want to deliver another failed expectation. Mike was great and an example of why I go out of my way to visit Akin Ford instead of any other.
5/6/2026
Graciela A. VERIFIED CUSTOMER
Bobby provided me with excellent service and maintained good communication at all times. I am very grateful for the service I received.
5/6/2026
Shayne B. VERIFIED CUSTOMER
Mike was so nice. I knew exactly what to expect & he went over everything when my vehicle was done. I will need to bring the vehicle back I. The future for another recall fix & when I do I hope I get to work with Mike again.
5/6/2026
Super Hero. VERIFIED CUSTOMER
I have been purchasing vehicles and getting them
serviced at Akins Ford for 25 years and not one complaint on service ore sales. Even though this is a fleet truck I am happy to give the business to Akins Ford because of the prompt and thorough
attention. As always, Thank you.
5/6/2026
Jeffrey M. VERIFIED CUSTOMER
Very helpful explaining all my service agreements.
5/6/2026
Craig K. VERIFIED CUSTOMER
I will always bring my vehicle there. It was born there. Thanks