We appreciate everything Ford has done for us. We are satisfied with the work done on the Van. Ms. Erica was very kind.
3/26/2026
John D. VERIFIED CUSTOMER
Service is always great however, not happy that Akins will not accept my extended warranty from Mastertech which I purchased at a jeep dealership when I purchased the vehicle.
3/26/2026
Kenny A. VERIFIED CUSTOMER
Expensive
Wesley was great!
3/25/2026
Dennis Z. VERIFIED CUSTOMER
Ruined rims. And tires put on my vehicle and charged for after I never consented to new tires.
3/25/2026
Randall C. VERIFIED CUSTOMER
Very friendly staff
3/25/2026
Robert G. VERIFIED CUSTOMER
Great service!!
3/25/2026
Thomas C. VERIFIED CUSTOMER
What a great cree Rudy
3/25/2026
Robin C. VERIFIED CUSTOMER
Always a friendly atmosphere. No surprises. Great communication. A comfortable place to wait.
Thank you!
3/25/2026
Jose S. VERIFIED CUSTOMER
Made sure everything was good on their end .I appreciate it and will be coming again .
3/25/2026
Robert A. VERIFIED CUSTOMER
My new Michelins are so wonderful (and your current sale is especially helpful to a retired pastor like me!) that I am driving my wife’s car down this coming Saturday morning to put four on her car (which she bought from Akins, though we live in South Carolina). My father owned a small tire company in Macon where I grew up, and we were the first Michelin dealer in the area. So, I admit to being eternally biased to the brand! Thank you for training your employees to favor the customer with their words and actions, from sales to service…it is, sadly, a rare phenomenon these days.
3/25/2026
Thomas C. VERIFIED CUSTOMER
Mr. **** was very professional and paid great attention to detail. I felt comfortable with him managing the services being conducted on the vehicle.
3/25/2026
David K. VERIFIED CUSTOMER
Vanessa Easley was great in checking me in, listened to me and troubleshooting the issue. She kept me up to date on the progress of the repair and making sure the problem was resolved before returning the van to me!
3/25/2026
Scott A. VERIFIED CUSTOMER
Vanessa was very professional throughout the entire time my vehicle was in service. She consistently kept me updated on the status of my vehicle and answered every question I had.
3/25/2026
Steven H. VERIFIED CUSTOMER
Thank you Chris!
3/25/2026
Dakota P. VERIFIED CUSTOMER
Ashley did a phenomenal job however I believe the higher ups should probabaly communicate better….
3/25/2026
Bradley B. VERIFIED CUSTOMER
Melvin was very nice and thorough with my service request. I am very pleased and amazed at how quickly the work was done. My Bronco 10,000 mile service took less than 45 minutes. Great job!!