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Real Reviews from VERIFIED CUSTOMERS
Charlotte J. VERIFIED CUSTOMER
Polite and and easy to work with.
7/23/2025
Richard P. VERIFIED CUSTOMER
There is never a bad experience
7/23/2025
Earnest D. VERIFIED CUSTOMER
It was done in a timely manner and the tech was on point!! Good Job ????
7/23/2025
Thomas C. VERIFIED CUSTOMER
Very nice Matthew was very helpful
7/23/2025
Timothy K. VERIFIED CUSTOMER
Great job.
7/23/2025
Wes H. VERIFIED CUSTOMER
A very good job, I thank you all so very much
7/23/2025
Eric B. VERIFIED CUSTOMER
Thank you!
7/23/2025
Lane L. VERIFIED CUSTOMER
Matthew demonstrated a high level of professionalism - extremely helpful, well-informed, and consistently courteous throughout our interaction. I was very impressed by his expertise, willingness to assist, and respectful demeanor.
7/23/2025
Christopher H. VERIFIED CUSTOMER
Every question I had was answered. Prompt, kind servic. You guys are experts and professionals. I expect the same result every tim. Y’all continue to deliver.
7/22/2025
Thomas P. VERIFIED CUSTOMER
This was my first visit to Akins Ford. My wife and I moved to the area about three years ago. My 2013 Fusion needed an oil change. I checked the internet and Akins was the closest and had excellent reviews. Jamison Johnson was the first person l met and he directed me to the service dept. We agreed to meet when the service was done because I was interested in the maverick truck. The service people were helpful and my oil change was complete in an hour. During that time Jamison and looked at the Maverick and I drove one around the block. We also discussed a scrape on my car and he forwarded me to collision. They said they could buff the scraped on paint off in about 30 minutes. They did it and it looks great! I can’t believe I got all that done today. Great service at a great price! Great people!
7/22/2025
Thomas B. VERIFIED CUSTOMER
**** was quick with responses to all of my questions. He went above and beyond.
7/22/2025
Terry E. VERIFIED CUSTOMER
Alkins Ford has always the most professional employees and helpful telling me what kind of work being performed on my vehicle each time I bring our vehicles into Alkins for service it always a great experience thank you again Terry E
7/22/2025
Willie B. VERIFIED CUSTOMER
A sincerely thank to you and the Staff that helped in getting my vehicle serviced today, it’s was a pleasure experience, You kept me informed on the progress of the service as well of any other problems that needs to be address why the vehicle was being repaired/seviced. Again thank for supreme customer service.
7/22/2025
Jeffrey Y. VERIFIED CUSTOMER
Jaclyn was great. Service was way too expensive. Ridiculous!
7/22/2025
Brian W. VERIFIED CUSTOMER
Service was completed faster than expected. Great experience.
7/22/2025
Karen O. VERIFIED CUSTOMER
Rudy was very pleasant and knowledgeable. Gave us options on our purchases. Went beyond by getting us a vehicle to keep an appointment since they would need to keep our vehicle for several hours. The only thing that was distressing to me was the extra fifty dollars just to use my credit card. If I had known this beforehand, I would have taken my checkbook.
7/22/2025
Robert R. VERIFIED CUSTOMER
Kati Bridges goes above and beyond everytime I come in for service. She is a treasure! Excellent service and mechanics as always! Thank you Akins Ford!
7/22/2025
Michael A. VERIFIED CUSTOMER
Did a great job got my car in a timely manner and delivered it in the exact condition they picked it up in.
7/22/2025
Jennifer P. VERIFIED CUSTOMER
Everything went great and had a quick quick service. Thank you Ashton and Akins Ford
7/22/2025
Brent B. VERIFIED CUSTOMER
Bobby tried to over price me for the rear end issue I was having with my truck. I feel like he was trying to take me for granted because I was from out of state. He quoted me for a new differential rebuild on my truck for almost $4000. I asked if we could get a differential from another Dodge that was totaled or something and get it replaced. This was the best price he could give me. When it was time to leave, he would not give me my keys back. I had to ask him multiple times to give me my keys back. I went to another shop and got a whole new rear end differential for a total of $2000. I do NOT recommend this job or Bobby to do any work on your vehicles. They are way over priced
7/22/2025