Christian and his team were really nice. They worked quick and nite.
While waiting we had coffee and pop corn. The lady at the bar was really helpful and nice. Alice also made a great Job. It made us a easy stay.
Thank you all!!!!
6/11/2023
Belinda T. VERIFIED CUSTOMER
I totally feel as though nothing went right today. I've always chose to do business with Toyota for the proper care of my car and this is the second disappointment therefore I may not return.
6/11/2023
Deidre R. VERIFIED CUSTOMER
Excellent customer service!
6/11/2023
Robert N. VERIFIED CUSTOMER
Ok
6/11/2023
Calton P. VERIFIED CUSTOMER
Christian Tarver displays excellent customer service qualities all the time and deserves recognition for being an excellent help and genuinely caring about customer satisfaction.
6/11/2023
Amie P. VERIFIED CUSTOMER
I always have a great experience with AW and all associates. Love the new snack bar
6/11/2023
Pamela S. VERIFIED CUSTOMER
Great service in short notice
6/11/2023
Joey L. VERIFIED CUSTOMER
Always great service at lake Charles Toyota.
6/11/2023
Patrick B. VERIFIED CUSTOMER
Great service Christian is the amazing and the tech was awesome and went the extra mile
6/11/2023
Kristen T. VERIFIED CUSTOMER
AW is great! He worked hard to get me in and out in under 2 hours. He always provides amazing service! 10/10
6/10/2023
Susan C. VERIFIED CUSTOMER
Very happy with my service representative
6/10/2023
Tanishas L. VERIFIED CUSTOMER
professional. Knowledgeable and made things at ease. He made sure I understood details for my car repair. Polite.
6/10/2023
Angela M. VERIFIED CUSTOMER
I waited 2.5 hours for an oil change and my car wasn’t pulled back. Left after 2.5 hours and still haven’t had my oil changed.
6/10/2023
Amanda O. VERIFIED CUSTOMER
Aw’s been servicing my car since I bought it always a good experience.
6/10/2023
Lanetra L. VERIFIED CUSTOMER
Christian provided great customer service. He came & talked to me about issues with my car and provided solutions. Despite the wait, I always feel like my car is in good hands and has been taken care of fully. Thanks ????
6/10/2023
Robert M. VERIFIED CUSTOMER
I had to wait 3 hours to get the oil changed and the tires rotated.
6/10/2023
Sharon D. VERIFIED CUSTOMER
We had an appointment to be there at noon. We were. After an hour I inquired how much longer it would take. They just explained they were a little behind. After another hour an 15 minutes it was completed. We went in for a tire rotation. We are not upset. Things happen. But everyone was cordial with us. No complaints.
6/10/2023
Christen W. VERIFIED CUSTOMER
Michael was awesome as always. He is an amazing team member!