I wasn’t given an alignment report and when I asked about it I was told the printer was broke.
9/10/2023
Steven V. VERIFIED CUSTOMER
Thanks
9/10/2023
Sinnasamy N. VERIFIED CUSTOMER
I have had the good fortune to have worked with AW for the last ten plus years. He is one of the very best.
9/10/2023
Kendall F. VERIFIED CUSTOMER
He did a great job providing service for our car!
9/10/2023
Jessie O. VERIFIED CUSTOMER
Very good costumer service.
Thank's
9/10/2023
Darla T. VERIFIED CUSTOMER
Angela hasn’t always taking care of any problems I have, but today the tech forgot to fill up the washer fluids makes me worry that they didn’t look at other fluids
9/10/2023
Christopher T. VERIFIED CUSTOMER
2.5 hour wait to replace one tire. Was then suggested that I spend over 1500 dollars on other parts of the car. I also looked at used vehicles on the lot and no one came out to help. The overall quality of lake charles Toyota has gone downhill over the past few years
9/10/2023
Nonie G. VERIFIED CUSTOMER
Great service and quick action taken on our vehicle.
9/10/2023
Mary M. VERIFIED CUSTOMER
He was very helpful and polite and let me know everything I needed to know
9/10/2023
Kirk B. VERIFIED CUSTOMER
Wool was good, takes care of business
9/10/2023
Frank S. VERIFIED CUSTOMER
Well it would’ve been nice to actually get a battery that I needed which is the main reason I came there that day ” and yes once again I was trying to save a buck or two by changing it myself in the parking lot” taking time away from my working day that helps me to pay bills, yes sounds kind of cheesy but I’ve been sick these days but still trying to work and give my business to a great hometown company and not get charged for a tire rotation that I wasn’t looking for I was only asking for prices the way things go these days we can’t always have everything all I mainly was there for was a battery and I figured while I was there I would get the oil changed because you guys usually do a great job. But obviously this Wasn’t the case that day. And yes I understand economy but your now “president” made it that way. Thank you all for your business in the past but I will not be there again. Thank your president for that.
9/9/2023
John M. VERIFIED CUSTOMER
Amazing
9/9/2023
Tina B. VERIFIED CUSTOMER
Only thing I was surprised about was my maintenance was not reset. But on the other hand, it was so quick and that was great.
9/9/2023
Michael L. VERIFIED CUSTOMER
Like I told her…..that is the NICEST dealership I’ve been in. And the service was OUTSTANDING!
9/9/2023
Evelyn B. VERIFIED CUSTOMER
Fast and very professional!And they explained everything. And insured
me my car was safe!!
9/9/2023
Kenny F. VERIFIED CUSTOMER
Service was fine, AW is always great, but I do not like this computerized system, it was very misleading, also it would have been nice to be informed of the substantial price increase for a basic oil change, I don’t like being shocked after the service was done
9/9/2023
Belinda C. VERIFIED CUSTOMER
I’ve been buying Toyota Highlanders from Lake Charles Toyota since 2011, I’m on my 3rd one. I’ve always had great service there. I will continue to do business there! ??