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Real Reviews from VERIFIED CUSTOMERS
Robert S. VERIFIED CUSTOMER
Good job, was not there long.
12/12/2023
Sheila M. VERIFIED CUSTOMER
Blue was very helpful and personable ??
12/12/2023
Patricia A. VERIFIED CUSTOMER
Wouldn’t buy nothing but a Toyota y’all are the best thank you
12/12/2023
Eric D. VERIFIED CUSTOMER
Treated like family
12/12/2023
Robert E. VERIFIED CUSTOMER
Courteous and quick service!
12/12/2023
Kaitlyn F. VERIFIED CUSTOMER
I’ve never gone to Toyota and been disappointed in the service, everyone is always so nice and helpful. I’ve never felt like an inconvenience and I love that. Even the carwash, from beginning to end everyone had a smile on their face. I really appreciate good customer service so thank y’all!
12/12/2023
Stephen F. VERIFIED CUSTOMER
Michael handled the problems very well and kept me informed. Some salesman did contact me attempting to con me into trading my vehicle in instead of repairing it. Tried to tell me insurance might dropped me if I claimed it and he could save me from that by offering a ridiculously low trade offer. Good thing I wasn’t an elderly person who could be taken advantage of, wish I could remember his name. Hope that kind of business is not sanctioned by management.
12/11/2023
Kris P. VERIFIED CUSTOMER
Welcome, I just really missed my hot dog since the snack bar closed early. :( I get it though.
12/10/2023
Anthony B. VERIFIED CUSTOMER
Great service
12/10/2023
Prathima G. VERIFIED CUSTOMER
Really I like Lake Charles Toyota, they are very courteous and able to tackle issues pertaining to service.
12/10/2023
John M. VERIFIED CUSTOMER
I don’t like having to respond to a text message indicating the recommended service on my vehicle. I want to speak with someone about the repairs and why it’s needed before it’s done. I believe your system benefits you as the dealer and not the customer. Also it took way too long for the service to be done.
12/10/2023
Morgan D. VERIFIED CUSTOMER
Micheal was great! Very helpful!
12/10/2023
Emersson C. VERIFIED CUSTOMER
Excellent service
12/10/2023
Martina G. VERIFIED CUSTOMER
Great service from Angela
12/10/2023
Patrick M. VERIFIED CUSTOMER
Great team yall have there Thank you
12/10/2023
Karen T. VERIFIED CUSTOMER
Matt was so helpful and professional. I was in and out and very satisfied.
12/10/2023
Darlene F. VERIFIED CUSTOMER
Great service
12/10/2023
Sandra D. VERIFIED CUSTOMER
Michael is an awesome advisor. He is very professional, knowledgeable and personable. Gavin and Joe the techs did a great job
12/10/2023
Shannon S. VERIFIED CUSTOMER
I was completely amazed of the fast and great service! Especially being I brought my ford to Toyota! Amazing staff, friendly, quick, and great mechanic! I will be a Toyota man after this ford!
12/9/2023
Marcus G. VERIFIED CUSTOMER
Thank you for serving my Toyota Rave 4 job well done but I plan on keeping my Rave 4 for as long as possible until the day comes that I need a new vehicle, anyway sorry about the confusion on my part thank you and have a blessed weekend.
12/9/2023