They did a great job but I wanted a free car wash at the end to make me satisfied.
5/22/2024
Robert J. VERIFIED CUSTOMER
I still have the same problem. Fromm time to time when I get in the truck it will say key not detected. The mechanic said he checked everything out. Saw no problem, but yet I still have the same problem.
5/22/2024
Craig G. VERIFIED CUSTOMER
Michael is very conscientious and always very helpful!
5/22/2024
Dedric S. VERIFIED CUSTOMER
Thank you Guys at Toyota, you guys are family for sure! Keep up the great work!
5/22/2024
Milton W. VERIFIED CUSTOMER
I was in and out quickly.
5/22/2024
Karen B. VERIFIED CUSTOMER
Personable, professional Very satisfied with service. Would recommend Blue Manuel. 10/10
5/22/2024
Andrea S. VERIFIED CUSTOMER
He very nice and helpful
5/22/2024
Lillie G. VERIFIED CUSTOMER
The Waite wasn't long
5/21/2024
Debra S. VERIFIED CUSTOMER
I will be happy to give a raving review on Gavin and the service at Lake Charles Toyota. I truly did not want to have to go away from Price Leblanc Lexus, but I had to go to Lake Charles Toyota, and I am completely satisfied.
5/21/2024
Theresa L. VERIFIED CUSTOMER
Matt Hickman took great care of my GHL platinum! He got my services done in a quick timeframe! I love working with him as my service advisor!
5/21/2024
Marilyn F. VERIFIED CUSTOMER
You are welcome.
5/21/2024
Katrina N. VERIFIED CUSTOMER
Thank you
5/21/2024
John G. VERIFIED CUSTOMER
Blue did a good job keeping us informed and answering all of my questions.
5/21/2024
Lisa R. VERIFIED CUSTOMER
Thank you!
5/20/2024
Leslie L. VERIFIED CUSTOMER
I went for an inspection. Lady said my right tail light was out, so I told her to go ahead and get me in to get it changed out so I could get vehicle inspected. She said it would just take a few minutes. After several minutes waiting, they finally came and got it and went parked it in the lot. I went and asked Gavin why it was brought to parking lot, when it just needed a right bulb? He went and checked, and a few minutes later I watched the technician go get it out of lot. It went inside, and about 20 minutes later came out and was parked back on the lot. I went back in to speak to Gavin, he said he would check on it. A few minutes later he came out, and said the technician found it had a bulb out on the right side, and if I wanted to have it changed out???? I was there for almost 2 hours to have my truck inspected, and a bulb put in. I missed my hair appointment at 11:30! Then, we were charged $25.?? for labor to change a light bulb! I was not a happy customer at all!
5/20/2024
Marcus G. VERIFIED CUSTOMER
Thank you!
5/19/2024
Stormi R. VERIFIED CUSTOMER
Matthew was fantastic! I appreciated how friendly and well-mannered he was.