Davon was very knowledgeable and polite. He has excellent customer service skills. I am very satisfied with the work that was done.
5/16/2025
Amber G. VERIFIED CUSTOMER
Michael is always great
5/16/2025
Horace D. VERIFIED CUSTOMER
Great
5/15/2025
Jody T. VERIFIED CUSTOMER
None
5/15/2025
Evelyn L. VERIFIED CUSTOMER
She was very polite and worked quickly and professionally.
5/15/2025
Troy A. VERIFIED CUSTOMER
Excellent service as always. Michael is top notch in my book.
5/15/2025
Fannie S. VERIFIED CUSTOMER
Prompt, fast, and courteous!!
5/15/2025
Joseph B. VERIFIED CUSTOMER
The problem has not been resolved I was told it was fixed. Paid $840. Please call me immediately to resolve or refund my money. ****-****-xxxx
5/15/2025
Katherine S. VERIFIED CUSTOMER
This is my third 4Runner in which all have been purchased at this dealership. There is no way I could or would have anything negative to say. Being a people recruiter for over forty years…I know people and I can find a fake a mile away. This dealership does not have any. This may not be what you asked me for but this is how I feel….Thanks for opportunity to share my experience.
5/15/2025
Darlene S. VERIFIED CUSTOMER
Yall are always professional and courteous and I appreciate all the ways you help me.
5/15/2025
Darlene L. VERIFIED CUSTOMER
Thank you.
5/15/2025
Mariam A. VERIFIED CUSTOMER
Yes absolutely!!!
5/15/2025
Anita G. VERIFIED CUSTOMER
Michael was very helpful and polite. Great job!
5/15/2025
Jamie P. VERIFIED CUSTOMER
Thank you
5/15/2025
Vicky P. VERIFIED CUSTOMER
Everything was quick and the attendant was polite.
I would like to add that I was walking to my car with my arms full of things, and three men and 1 women walked right by and didnt offer to open my door assist me. Also, the air cabin filter cover was left off and was on the floor.
5/15/2025
Steven D. VERIFIED CUSTOMER
2 hours for a tire rotation and oil change with an appointment. Had to ask if my car was ready, it was sitting in the lot ready to go
5/14/2025
Rebecca S. VERIFIED CUSTOMER
Love dealing with Michael Guillory. He is not only helpful and informative but also kind and polite
5/14/2025
Nanette C. VERIFIED CUSTOMER
Matt is always courteous and honest about my vehicles needs..he's a great asset. You better do your best to keep him.
5/14/2025
Dalton I. VERIFIED CUSTOMER
We are very happy with Lake Charles Toyota you fully fulfilled your mission and we are very excited to be driving our new car and truck, the ceramic coating has put a shine on them , thank you and we look forward to seeing y’all again on our next visit