I first met Matthew about a week ago when I brought my car in.
He is one of the kindness nicest service guys I have ever met.
He’s a sweetheart for us older people. He has a caring heart.
Thank you for having him as one of your service men.
Connie W
7/26/2025
Traci H. VERIFIED CUSTOMER
The Lake Charles Toyota team was completely backed up today. They were scrambling. They were rushing. And they were getting things done. While my service took longer than expected, they were professional, courteous, and polite. The customer service at Toyota is why I continue to purchase vehicles from Lake Charles Toyota.
7/26/2025
Russell D. VERIFIED CUSTOMER
Was done in an incredibly short period of time
7/26/2025
Paul P. VERIFIED CUSTOMER
Clay always does a outstanding performance every time we bring our vehicles in for maintenance
7/26/2025
Emily G. VERIFIED CUSTOMER
Michael is very helpful and kind.
7/26/2025
Susan C. VERIFIED CUSTOMER
Everyone was wonderful!!
7/25/2025
John C. VERIFIED CUSTOMER
Thanks
7/25/2025
Shawn S. VERIFIED CUSTOMER
First class service department
7/25/2025
Donna J. VERIFIED CUSTOMER
3 hr wait
7/25/2025
Phyllis P. VERIFIED CUSTOMER
Great service.
7/25/2025
Angela G. VERIFIED CUSTOMER
Angela was both friendly and professional. She even brought me to someone who could answer some questions about an upgrade I’m looking into. I remember Angela from previous service experiences and she’s still great!
7/25/2025
James R. VERIFIED CUSTOMER
Very pleased
7/25/2025
Luis G. VERIFIED CUSTOMER
Made an appointment at 8 got there early 7:50 vehicle didn’t get pulled back for 2 hours had to get loaner to go home and pick back up. No heads up on the wait I had to go to desk and check in.
7/25/2025
Kim S. VERIFIED CUSTOMER
Barton was prompt and friendly. I appreciate that he was not at all pushy.
7/25/2025
Darell A. VERIFIED CUSTOMER
Great service from Barton
7/25/2025
Laura K. VERIFIED CUSTOMER
Quick and courteous
7/25/2025
Cathy L. VERIFIED CUSTOMER
Angie was very friendly courteous & my service was do e in a timely manner.
7/25/2025
Adam K. VERIFIED CUSTOMER
Matt is the best makes everything rite
7/25/2025
Holly B. VERIFIED CUSTOMER
Christian was not in July 21, 2025.
TONY was the one there!
My lower seat plastic part that runs around below the seat is cut and so is my console leather or whatever you call it! I did take photos!
I was going to let Christian know when he returns from vacation!
It's a darn shame our vehicles aren't handled better than that! I entrust you ppl and I get this in return thinking I won't notice it, but I DID! I take care of every vehicle I have and now this! Not happy none whatsoever!
7/25/2025
Terrance R. VERIFIED CUSTOMER
Service was amazing as always. I have recommended Toyota of lake Charles to multiple people. I hope they show up and do business with y’all. Thanks