She was really pleasant and quickly inspected my car as well as let me know about a recall I was unaware of.
9/24/2025
Klayton C. VERIFIED CUSTOMER
Matt went the EXTRA MILE with this one, and I’m so appreciative.
9/24/2025
Chris J. VERIFIED CUSTOMER
Matt Hicks is the definition of professionalism. It has been a pleasure dealing with him all these years.
9/24/2025
Betty A. VERIFIED CUSTOMER
He got me in and out in a very efficient and timely manner! Thank you
9/24/2025
Mark M. VERIFIED CUSTOMER
Matthew was very professional and efficient.
9/24/2025
Jeffery G. VERIFIED CUSTOMER
extremely satisfied with the service and quality of the work they did.
9/24/2025
Darrell A. VERIFIED CUSTOMER
Great service advisor
9/24/2025
Tessa S. VERIFIED CUSTOMER
Thank you for great service!
9/24/2025
Cynthia H. VERIFIED CUSTOMER
Always satisfied
9/23/2025
William L. VERIFIED CUSTOMER
The last time I had my vehicle maintained five months ago, I waited two & 1/2 hours. I waited about 35 minutes this time.
9/23/2025
Stanley J. VERIFIED CUSTOMER
Quality service and knowledgeable personnel are the main factors for my appreciation of and loyalty to Lake Charles Toyota. Well done Mr. Hicks!
9/23/2025
Miriam T. VERIFIED CUSTOMER
Michael is such a nice young man. Because of that, not only is he attentive to the details of the vehicle, but to the customer as well. I'll be asking for him as my service advisor in the future.
9/23/2025
Arthur S. VERIFIED CUSTOMER
Friendly and fast service
9/23/2025
Thyra S. VERIFIED CUSTOMER
Thanks for hiring caring folks!
9/23/2025
Sara C. VERIFIED CUSTOMER
Michael was great!
9/23/2025
Pamela W. VERIFIED CUSTOMER
Matt always provides service with a smile ????
9/23/2025
Everett T. VERIFIED CUSTOMER
Fast friendly service.
A very clean dealership!!
Thanks
9/23/2025
Montell T. VERIFIED CUSTOMER
Awesome!
9/23/2025
Sherry M. VERIFIED CUSTOMER
Clay is amazing! I didn't have an appointment and he was able to get me the service I needed the same day and it was completed professionally and timely
9/23/2025
David P. VERIFIED CUSTOMER
Matthew Is so easy to talk to, he covers all the bases,makes great suggestions weather extra service is needed, or not.
Every time I see him he is very neat in appearance, and is a real professional at his job. I see him as an asset to LCT. THANK YOU Matt.