I wasn’t expecting $500 for checking an oil leak and tire rotation!
Was all that really necessary? Wow! I’m on Social Security.
Andria was very nice.
Maybe I should have spoken up earlier.
9/26/2025
Kenneth D. VERIFIED CUSTOMER
As always, my service visit was exceptional. Michael is always timely and informative. Lake Charles Toyota has become the benchmark for other dealerships.
9/26/2025
Jacob D. VERIFIED CUSTOMER
First service at Lake Charles Toyota. Went great.
9/26/2025
Ronald I. VERIFIED CUSTOMER
Excellent service. Michael is the best customer oriented person I have ever dealt with
9/25/2025
Charles J. VERIFIED CUSTOMER
Good job. Very pleasant
9/25/2025
Carla G. VERIFIED CUSTOMER
I arrived on time for my 10:30 appt. Waited 1.5 hours for just an oil change! I never received any text that my car was being serviced. Never saw Gavin agin. Asked another service person to check on my car status. When they brought it around it had been sitting in the back lot done. Someone dropped the ball!!!
9/25/2025
Regina C. VERIFIED CUSTOMER
Awesome
9/25/2025
Marquard P. VERIFIED CUSTOMER
She was very professional at job and very lockable
9/25/2025
Jack B. VERIFIED CUSTOMER
Good service but took a little long. 2 1/2 hours for an alignment.
9/25/2025
Ryan P. VERIFIED CUSTOMER
Andrea was extremely friendly and professional. She made me feel comfortable and updated me every step!!! I would give her a⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️if that was an option!
9/25/2025
Luz B. VERIFIED CUSTOMER
Excelent attention , you feel like home and the service it was perfect
9/25/2025
Dwight A. VERIFIED CUSTOMER
Lake Charles Toyota did a great job of realigning a brand new car and the service was excellent. It is a shame, however that a car with 300 miles from Toyota should need to be aligned. Again the service from Matt at Lake Charles Toyota was great.
9/25/2025
Mary E. VERIFIED CUSTOMER
Michael was awesome!
9/25/2025
James W. VERIFIED CUSTOMER
I was completely satisfied with Gavan. He kept me informed about the progress of my service request. He followed up quickly with the additional repair work available. I am glad that he was assigned to my service request
9/25/2025
Leonard D. VERIFIED CUSTOMER
Great Service ..
9/25/2025
Mubarak M. VERIFIED CUSTOMER
Good job
9/25/2025
Reed F. VERIFIED CUSTOMER
Service performed quickly and satisfactorily. Angela did her job well.
9/25/2025
John M. VERIFIED CUSTOMER
Good job as always
9/25/2025
Angelia S. VERIFIED CUSTOMER
Very professional and it was a pleasurable experience