Fast and efficient service.
Except maybe the cashier, everyone who assisted me were amazing.
The service department associates were just excellent, as they seem to just know how to make you feel that at the moment that they are helping you, you are their most important customer.
Furthermore, they got the job done a day early, which is just outstanding. Great people and great service.
4/13/2023
Ravia B. VERIFIED CUSTOMER
Dollen very nice warming person. Good customer service. Keep him. Thank you
4/13/2023
Charles P. VERIFIED CUSTOMER
Always trying to upscale on such things as cabin filters. Otherwise quite happy. I’ve dealt with TOP for decades and have a good trust but I don’t appreciate the filter pushes.
4/13/2023
Andrea W. VERIFIED CUSTOMER
Very nice and great service.
4/13/2023
Glen M. VERIFIED CUSTOMER
As always very satisfied and pleased with courteous employees.
4/12/2023
Courtney R. VERIFIED CUSTOMER
Nicolas listened to my concerns about our
Highlander
. He helped us when my husband who is disabled had difficulty getting in the loner car.
Our car was washed, which I appreciate as we live in a Senior community and have no way to wash it.
By the way, when I arrived home and I turned the ignition off the dreaded low key battery came on!
4/12/2023
Roderick O. VERIFIED CUSTOMER
Excellent
4/12/2023
Jeremy And. VERIFIED CUSTOMER
Dollen was great, zero complaints!
4/12/2023
Eric O. VERIFIED CUSTOMER
I saw my truck parked up front after it was done for 45 minutes it just sat there. When my patients wore out I went to the customer counter to ask about my keys the gal was very rude saying “ I don’t know I only handle payments”. I eventually found the correct person to talk to and she figured out that my keys were just sitting on a co workers desk. Long story short it was a very frustrating 2.5 hour appointment.
4/12/2023
William Z. VERIFIED CUSTOMER
Staff was very helpful
4/12/2023
Kim B. VERIFIED CUSTOMER
Jessica was polite and professional during our encounter. She was also very helpful in answering my questions about this service and future services.
Kim
4/11/2023
Tom S. VERIFIED CUSTOMER
Nic was awesome and made the entire experience (which was not a happy service) a better experience.
4/11/2023
Colleen C. VERIFIED CUSTOMER
Kaileigh was very friendly and welcoming. She worked efficiently and with confidence.
4/11/2023
Jadon H. VERIFIED CUSTOMER
Everything was wonderful!
4/11/2023
Lance K. VERIFIED CUSTOMER
You're not done yet
4/10/2023
Ricardo D. VERIFIED CUSTOMER
Everything was done in a timely manner and my aftermarket parts are still in place.
4/9/2023
Victoria S. VERIFIED CUSTOMER
Haylee was very professional and knowledgeable. She makes a great addition to Toyta of Puyallup family. Thank you Haylee and thank you to everyone helping.
4/9/2023
Lauren S. VERIFIED CUSTOMER
Haylee was great. Everyone else not so much. They are rude to customers and act like we are bothering them. My car was up front for 14 minutes before I had to walk up to the counter and ask for my keys. Better scheduling would be incredible!
4/9/2023
Brock S. VERIFIED CUSTOMER
As always, all of the staff was very polite, professional, and helpful. I appreciate that I never receive an ‘i don’t know’ answer to questions, but instead everyone seems to either give an answer or find one! Much appreciated.
4/9/2023
Max S. VERIFIED CUSTOMER
The service was fast and easy. I always like going to Toyota of puyallup for my services because I feel I get the best service there.