Complicated insurance situation, but Victor just rolled with it to get things moving.
4/15/2023
Vincent S. VERIFIED CUSTOMER
Very good.
4/15/2023
Marlys S. VERIFIED CUSTOMER
Made me totally comfortable, went extra mile to answer questions and assist, professional, top customer service
4/15/2023
Paul K. VERIFIED CUSTOMER
Nic is an outstanding customer service rep. He should be recognized for his courtesy, knowledge, and professionalism
4/14/2023
Sheree B. VERIFIED CUSTOMER
Not a friendly visit.
4/14/2023
Wendell B. VERIFIED CUSTOMER
I am very satisfied with the service I received and I’m looking forward to next service on my sky light next visit. Thank you for the we
For the quality of work done.
4/14/2023
Peggy M. VERIFIED CUSTOMER
Jessica was great!
4/14/2023
Desiree S. VERIFIED CUSTOMER
Rebecca did a phenomenal job in communicating with me throughout the service process. She was thorough and clear, and wrote things down to communicate with others. She was reliable and great to work with.
4/14/2023
Shane K. VERIFIED CUSTOMER
Jessica was friendly and kept me in the loop the whole time!
4/14/2023
Sabrina N. VERIFIED CUSTOMER
They offered car wash, but it never happen. Lol
4/14/2023
Jason M. VERIFIED CUSTOMER
She was very nice. And listened to my concerns. She was one of the best/nicest people I have dealt with in a long time!
4/14/2023
Kobe S. VERIFIED CUSTOMER
You told me I would get a car wash... that was a lie. Also you left my seat all the way up and my steering column down... leave it how you found it
4/14/2023
Ryan E. VERIFIED CUSTOMER
Yes, they did a wonderful job and were extremely helpful. Thanks again!
4/14/2023
Julie J. VERIFIED CUSTOMER
I went in for a brake repair and complaint of squeaking wheel. I left with still squeaking brake. Then when I came back for a 2nd try at a fix, they tried to tell me it was squeaking in the front wheels and I should buy brakes for the front now. Like I didn't know the sound was from the right rear wheel. I'm deeply concerned this might've been a fraudulent attempt to get more business--i was told the brakes were fine in the front at the first appointment. They cleaned and scored the rear brakes and problem solved. I'm at a loss 1) why did they send me home with squeaking brakes in the first place. 2) why squeaking in rear wheel would be solved by replacing front brakes??
4/14/2023
Jim F. VERIFIED CUSTOMER
Aaron is a very compitent & helpful member of your team .
4/14/2023
Heather H. VERIFIED CUSTOMER
????????
4/14/2023
Karen R. VERIFIED CUSTOMER
Yes, thankyou for following up with email, text and call. Appreciated the video also to understand better. Thanks so much.
4/14/2023
Edward S. VERIFIED CUSTOMER
Good man-very professional and good listener-10 year man -Toyota is lucky to have a professional like Jim
4/13/2023
Jerry M. VERIFIED CUSTOMER
Victor is the rare individual who makes this unknown necessity understandable. If I owned a company I’d hire as many Victors as I could find.
4/13/2023
Samuel H. VERIFIED CUSTOMER
Appreciated Dollen (sp). His demeanor was excellent and I was totally satisfied with our experience. I had some unusual special requests and he made sure they were followed. Will definitely return for future service.