Rebecca was friendly and efficient with excellent communication.
5/12/2023
Ryan D. VERIFIED CUSTOMER
Truck was not washed after Brake service as requested.
5/12/2023
Jack B. VERIFIED CUSTOMER
My Prius headlights were out, but the maintainence staff was overloaded. Rick said he could get it done, but it would take a long time. I did not want to come back as I am 90, so I waited. I was really glad to have them replaced even though I waited 3 hours. I had a great time talking to others while I waited and would not have wanted to have missed this opportunity. Getting to know others is always a pleasure. Thank you for this experience,
and thank you Rick for getting it done.
Jack B
5/12/2023
Robert K. VERIFIED CUSTOMER
When we arrived for our 12:45 appointment, we were told that we were not scheduled for any appointment. I called on May1st, wrote it on my calendar, checked my phone(showed I place a call to you on the 1st) They did fit us in, which we were grateful for, but it may have made for a longer wait for us. Everyone was very pleasant
5/12/2023
Michael D. VERIFIED CUSTOMER
Aaron was excellent. He was spot on with his customer service. Feel Toyota of Puyallup has an outstanding employee!
5/12/2023
Wesley W. VERIFIED CUSTOMER
The young lady did an excellent job, I appreciate that she had my truck done quicker than she quoted.
5/12/2023
Daniel B. VERIFIED CUSTOMER
Seats were not installed properly
5/12/2023
Candace B. VERIFIED CUSTOMER
I am happy with the service and my Camry seemed to be pleased as well!
5/11/2023
Crisey D. VERIFIED CUSTOMER
Toyota offers reliable cars and great services to their customers. Im very satisfied with today's experienced for tire/wheel alignment service. So far, everything is excellent from customer service, accommodation/hospitality, work results etc. Thank you!
5/11/2023
Joe G. VERIFIED CUSTOMER
The staff, the waiting area all Great!
5/11/2023
Amy D. VERIFIED CUSTOMER
Dollen was attentive answered my questions and was much better than the person who took my phone call having to switch an appointment when my daughter was only home for a week before starting summer school in Canada. I was scheduled for a 15000 mile service and explained that l wanted a service to fully look at her car while she was home. The phone person still had us in the express line but Dollen found a cancellation and got us in.
5/11/2023
Sandy C. VERIFIED CUSTOMER
Nick was very knowledgeable and helpful! Very pleased with the service.
5/11/2023
Cynthia R. VERIFIED CUSTOMER
Stephan was on top of my car's care!
5/11/2023
Arild L. VERIFIED CUSTOMER
Nic was great! People like Nic is why I’m on my third Toyota Tacoma from Toyota of Puyallup.
5/11/2023
Melissa Z. VERIFIED CUSTOMER
A+++
5/11/2023
Hyung-Sup K. VERIFIED CUSTOMER
The service was done quickly.
5/11/2023
Rod P. VERIFIED CUSTOMER
Waiting time afte being told I needed brakes. it took an additional 30 minutes before completion. Better to have scheduled for another day.
5/10/2023
Charles R. VERIFIED CUSTOMER
Nick is always awesome, truly cares about the customer, and their vehicle toyota of puyalup Rocks...!
5/10/2023
Eric B. VERIFIED CUSTOMER
Jimmy Allen provided superior customer service from the moment I entered the service department until the moment I departed. As always.
5/10/2023
Stephan L. VERIFIED CUSTOMER
Kevin, the shuttle driver was a pleasant employee who love his job. The quickness of the turn around from getting dropped off, to pay, to receiving my car was great