Nick was able to answer all my questions and was very knowledgeable. He was prompt and made sure I was taken care of.
4/11/2025
Sean D. VERIFIED CUSTOMER
Cynthia was absolutely amazing. She actually took the time to truly speak to me. She made me feel important. Cynthia shared some vital information regarding my car that no one has ever told me in the 4 Years I've been coming to the Puyallup Dealership for Services. Excellent Work
4/11/2025
Wendy J. VERIFIED CUSTOMER
I dud really miss my car being washed, but everything else was good.
4/11/2025
Morris J. VERIFIED CUSTOMER
Supper!
4/11/2025
Marilyn D. VERIFIED CUSTOMER
It’s been a pleasure, everyone has been very kind! Thank you
4/11/2025
Lisa M. VERIFIED CUSTOMER
Quick professional service as always.
4/11/2025
Doug H. VERIFIED CUSTOMER
For some reason I never receive a call when my vehicle is ready. Even though I give them the number to call me, they always call the home number, now it won’t let me submit my comments
4/10/2025
Steven R. VERIFIED CUSTOMER
I always receive very good service when I take my vehicle for service at Toyota of Puyallup. Thank you!
4/10/2025
Grace W. VERIFIED CUSTOMER
Thank you Cynthia for your superb service
4/10/2025
Jaime B. VERIFIED CUSTOMER
Great service and done quickly. Thank you
4/10/2025
Richard M. VERIFIED CUSTOMER
Great timely service
4/10/2025
Erica L. VERIFIED CUSTOMER
Everything was great. I appreciate you taking care of my poor, old car. I was even apprised of the next service it would need and the current status of those parts. I will definitely be recommending Toyota of Puyallup to others.
4/10/2025
Holly B. VERIFIED CUSTOMER
Very kind and polite, service (oil change) was quick - no complaints!
4/10/2025
Chrystal B. VERIFIED CUSTOMER
Thank you Bret!! You were very nice to talk to!! I appreciate your kindness and being so informative of next steps.
4/10/2025
Gary M. VERIFIED CUSTOMER
No need for any trade evaluation, the car is only sic months old!
4/10/2025
Mellissa P. VERIFIED CUSTOMER
Great service as always
4/10/2025
Tony C. VERIFIED CUSTOMER
You tried to sell my wife a new battery when it was still under warranty. I have two Toyotas that I have been bringing to you. I thought you were different than other dealers I have dealt with in the past. You lost my business.
4/9/2025
Robert W. VERIFIED CUSTOMER
Friendly and professional
4/9/2025
Reid W. VERIFIED CUSTOMER
Two things: When I began the search for service, Tacoma Toyota put me through n hold three times, and, when they finally answered, the **** the other end knew nothing about trucks and insisted I produce a VIN before scheduling…well I was at work and did not have access to my vehicle, so I hung up.You folks answered right away. I then went to the website and scheduled my appointment. Later, when I could, I called you with a VIN.Here’s the real test for you, and the absolute deciding factor - if I am specific about the problem, and I only want specific things replaced/prepared, would you do it with a $189 diagnostic fee…..and you did….no fee. Done deal, and I brought it the next day. The personal texts you allowed from Nic were also appreciated.