Everyone was very polite and they took care of my needs with professionalism
11/18/2025
Jameica W. VERIFIED CUSTOMER
I want to thank Helen she was very patient always kind and very attentive to all the services I needed. She was also very knowledgeable about all the services that was required. And she gave me options and gave me time to think about everything. She is the best Helen K. Thank you so much.
11/18/2025
Richard A. VERIFIED CUSTOMER
No comment you guys always do a good job
11/18/2025
Jeff K. VERIFIED CUSTOMER
Tony was great today. Listened to all my concerns and addressed them. He is an asset to your organization
11/18/2025
Kathleen J. VERIFIED CUSTOMER
Tony was the best service representative I’ve ever had!
11/18/2025
Timothy H. VERIFIED CUSTOMER
Faustino always provides me with excellent customer service and I am grateful that I chose Crown Lexus to purchase my vehicle.
11/18/2025
Girish ****. VERIFIED CUSTOMER
Good Service
11/18/2025
Marcia M. VERIFIED CUSTOMER
Was very helpful and honest. Made my experience great to keep coming back !
11/18/2025
Salim K. VERIFIED CUSTOMER
The maint lead did not inform me will all of my rights, he was friendly & professional but not to the level I was expecting him to provide me with.
11/18/2025
Francis C. VERIFIED CUSTOMER
Very good service!!!
11/18/2025
Eren B. VERIFIED CUSTOMER
Geraldo was very professional. His professionalism included a personal touch which I appreciated.
11/17/2025
Michelle C. VERIFIED CUSTOMER
Thanks for getting things done fast and right. His positive attitude always makes us feel welcome. Thanks again Alfredo and wish you the best and happy holidays
11/17/2025
Gerald W. VERIFIED CUSTOMER
Warranty work never mentioned as work
11/17/2025
Nowak T. VERIFIED CUSTOMER
I purchased a battery in 2023 and was charged for a replacement. If I had purchased from AAA, they guarantee for 3 years. Why won’t Lexus match. Not only that, the battery is less expensive. Also, I had a less expensive alignment from another dealership than what I paid. I really don’t like paying more for service. I hope management looks at this. I didn’t get an appraisal but I might be interested in the future. I may be in market for a new Lexus.
11/16/2025
Claudia L. VERIFIED CUSTOMER
Great job!!!
Gerardo Temores was very helpful
Thank you so much !!!
11/16/2025
Gina A. VERIFIED CUSTOMER
Tino always helps me and makes sure I’m always safe in my car. I appreciate him dearly
11/16/2025
Angel G. VERIFIED CUSTOMER
Top Notch Service once again! Gerardo is great.
11/16/2025
Bianca S. VERIFIED CUSTOMER
Christian Santos was very helpful! I was appreciative of his guidance and help!
11/16/2025
Rocky G. VERIFIED CUSTOMER
Yes Christian Santos always gives 10 out of 10 service every time we take our Lexus in regardless if it's a big job or a small job. This is why we keep coming back to Lexus and always in trust our vehicle to Christian. Thank you.