Upselling on a throttle cleaning is a concern. Especially at 20k
11/20/2025
Daren M. VERIFIED CUSTOMER
No comments
11/20/2025
Angel A. VERIFIED CUSTOMER
Chris was excellent with information on my vehicle. Explained everything that needed to be accomplished and heard my complaints and offered assistance as best as he could.
I'm very satisfied with the attention to detail and customer satisfaction that Chris gave me
11/20/2025
Christine H. VERIFIED CUSTOMER
I have been using Tony Hang as my service technician for several years now and he never disappoints!
11/20/2025
Judith D. VERIFIED CUSTOMER
Excellent service
11/20/2025
Gail B. VERIFIED CUSTOMER
Christian is the most professional and efficient service advisor at Crown Lexus. I always receive prompt and friendly service. Thank you Christian!
11/19/2025
Rodelio M. VERIFIED CUSTOMER
Thank Mr. Melendez for a quick service of my vehicle 2022 Lexus RX 350 see you in May 2026
11/19/2025
Willie S. VERIFIED CUSTOMER
Mr Hang is very helpful and nice, seems to me that he knows right away what the problem is.The waiting area is nice and clean.
11/19/2025
Yuexia X. VERIFIED CUSTOMER
Mark assisted me at Crown Lexus today. He was both professional and kind, and the service took less than an hour.
11/19/2025
John'S R. VERIFIED CUSTOMER
The service we received was over the top, better than expected,Jennifer was as nice as could be and is one of the best customer service representatives I have dealt with in a long time, totally satisfied, will be recommending you to our friends ????????
11/19/2025
Chiao D. VERIFIED CUSTOMER
Very satisfied with Hang’s service , thank you
11/19/2025
Regina A. VERIFIED CUSTOMER
Faustino Ruiz helped me resolve my vehicle’s issue.
11/19/2025
Mark W. VERIFIED CUSTOMER
Great job! Faustino really took care of me!
11/19/2025
Rosalie S. VERIFIED CUSTOMER
Mr Ruiz provided excellent customer service, had my service done in a timely matter and made sure I understood my service report and upcoming needs for my vehicle. I will look to have him oversee my next service.
11/19/2025
Peter W. VERIFIED CUSTOMER
Very timely and professional service.
11/19/2025
Jaime C. VERIFIED CUSTOMER
Robert was amazing! He was quick and went above and beyond to ensure I was taken care of. Thank you!!!
11/19/2025
Kim N. VERIFIED CUSTOMER
Everyone was very professional, helpful and quick. I’m very satisfied with the service that was performed.
11/19/2025
Monica H. VERIFIED CUSTOMER
Very efficient today . Excellent customer service
11/19/2025
Yves T. VERIFIED CUSTOMER
Mike is always awesome when I have my car serviced!
11/19/2025
Armida C. VERIFIED CUSTOMER
Chris Santos is always very helpful and knowledgeable.