Robert melendez deserves employee of the year. Professional compassionate smart and handsome ayeee
1/16/2026
Meenakshi S. VERIFIED CUSTOMER
Jerry was nice and to the point. I liked it was quick in and out.
1/16/2026
Shadia M. VERIFIED CUSTOMER
Too expensive, plus charge me 3% extra
To pay for a credit card. How the service is?
This will eventually show when I am using the car,
In the long run. In addition, I waited from 1:30 pm until 4 pm & get charged extra
I will be looking for another place more reasonable
Thank you
1/16/2026
Kylie Y. VERIFIED CUSTOMER
Mark was very nice, answered all my questions and kept me up to date during the process while I was waiting for the service to be done. I really appreciate his help! I had a great overall experience with this service visit.
1/16/2026
Manara M. VERIFIED CUSTOMER
Tino’s customer service was on point. He was super friendly and took the time to clearly explain the services my car was getting to me, making the whole experience comfortable.
1/16/2026
Carmen A. VERIFIED CUSTOMER
Tony is the best. He is extremely knowledgeable of all your products and is able to answer all my questions.
1/16/2026
Linda R. VERIFIED CUSTOMER
Faustino is an asset to Crown Lexus. I request him for every service appointment. He is knowledgeable, professional and honest.
1/16/2026
Lauren H. VERIFIED CUSTOMER
Great service advisor.
1/16/2026
Jennifer N. VERIFIED CUSTOMER
Tino is the best! This was my 2nd visit within the same week, my car was not serviced right the first time. Which caused my car to stop in the middle of the road. I brought it back and Tino quickly accessed the situation and got me into a loaner within 20 mins. I appreciated his willingness to help and kept me updated the entire time. I will be back now for regular oil changes with him. Thanks again Tino!
1/15/2026
Luis B. VERIFIED CUSTOMER
Excellent job done by Faustino. I was very pleased to be served by him. Way to go!
1/15/2026
Angela O. VERIFIED CUSTOMER
Tony was very courteous and he greeted us Happy New Year!
He made our experience at Crown Lexus a good vibe.
Thank you so much!
1/15/2026
Salve G. VERIFIED CUSTOMER
Excellent service provided from start to finish
1/15/2026
Jojo A. VERIFIED CUSTOMER
Completed services as promised
1/15/2026
Carrie V. VERIFIED CUSTOMER
Thank you Tony and crew for taking care of all my needs. You always exceed my expectations.
1/15/2026
Demeke M. VERIFIED CUSTOMER
Keep it up
1/15/2026
Francine I. VERIFIED CUSTOMER
I love love love Helen! She makes sure her clients know exactly what needs to be replaced or repaired by showing us by examples or actual parts. She also took such wonderful care of me and my needs! She gives the best service at Crown Lexus!
1/15/2026
Andrew O. VERIFIED CUSTOMER
I will always be a life long customer to Tony. He makes me feel absolutely appreciated as a customer and will go the extra mile to take care of my LC!
1/15/2026
Jia S. VERIFIED CUSTOMER
Very helpful. Best of the best!
1/15/2026
Dilip M. VERIFIED CUSTOMER
Robert made sure I was taken care as soon as I arrived.
I had to leave my car ( RX 350) for an airbag recall and he assured me he was going to take care of it. I had reserved a “ loaner” car and though the dealership had run out of he immediately offered an alternative.
It was taken care of in a
very professional and friendly manner
1/15/2026
Zichun W. VERIFIED CUSTOMER
Mark provided an excellent service experience. He was knowledgeable, communicative, and very warm to me.
He took the time to explain the recall and other recall being done and made sure everything was handled efficiently.
This is exactly the level of service I expect from Lexus — thank you, Mark.