Alfred, thank you for taking in our GX & as always thank you for your help. You are always great to work with and we both greatly appreciate you. You make us feel valued and appreciated.
12/10/2025
Vanessa G. VERIFIED CUSTOMER
Alfred is my go to advisor for many reasons but most importantly because he knows how to communicate. Time and time again he is able to acknowledge my concerns and clearly articulates my choices. I also feel that he looks out for me when I take my car in which makes my visits less stressful and to certain extent enjoyable because I know I’m in good hands. Alfred is the reason I keep taking my car to crown Lexus, and he definitely deserves recognition.
Thank you Alfred for your sincerity and for being so honest and helpful every time.
12/10/2025
Epifanio R. VERIFIED CUSTOMER
TINO WAS VERY PROFESSIONAL, THANKS TINO
12/9/2025
Mia C. VERIFIED CUSTOMER
Mr. Melendez has exceptional Customer. I was very satisfied with his assistance.
12/8/2025
Rosa V. VERIFIED CUSTOMER
This was my first time using Crown Lexus and Jerry was great. His follow up from beginning to end was great.
Thank you!
12/8/2025
Austin B. VERIFIED CUSTOMER
Very good service
12/8/2025
Cesar J. VERIFIED CUSTOMER
Thank you, I appreciate the service.
12/7/2025
Vicky E. VERIFIED CUSTOMER
Helen answered all my questions. She is was personable & very helpful.
12/7/2025
Curtis L. VERIFIED CUSTOMER
Jennifer was very helpful and listened to my specific concern I had. Her and the technician worked together to address the issue and got my car back to me when promised.
12/6/2025
Jin L. VERIFIED CUSTOMER
Great service, great loaner car
12/6/2025
Linda A. VERIFIED CUSTOMER
I like working with Alfred because he is very professional and straightforward. I never feel pressured to do any additional work beyond the required maintenance unless I want to. Alfred is a good communicator and very honest.
12/6/2025
Mark T. VERIFIED CUSTOMER
Ms Helen Kassel the Service advisor did an awesome job and I’ll give her 5 ⭐️⭐️⭐️⭐️⭐️
12/6/2025
Whitney B. VERIFIED CUSTOMER
Helen was great!
12/6/2025
Kathleen N. VERIFIED CUSTOMER
I am most grateful that my truck is fixed and Mr Gonzales was very helpful and respectful to every question I asked him. I am also grateful that I can come to the service department when something goes wrong with my new car. Thank you very much From Kathy Nicholson
12/6/2025
Joe A. VERIFIED CUSTOMER
Mark is a pleasure to deal with! Very helpful and I look forward to interacting with him on future visits
12/6/2025
Rosa S. VERIFIED CUSTOMER
Very profesional
12/6/2025
Loyce O. VERIFIED CUSTOMER
Faustino Ruiz is a great professional worker who knows how to keep his customer relaxed while one’s car is fixed. No stress at all from him. I’ll give him endless STARS. He’s the BEST!!!
12/6/2025
Jana R. VERIFIED CUSTOMER
Faustino is wonderful. He is friendly, attentive and direct when he deals with customers. Frankly, I will ONLY work with Faustino. Other service advisors could learn from him.
12/6/2025
James U. VERIFIED CUSTOMER
Awesome customer service by Mr. Ruiz. Keep up the good work.
12/6/2025
Ernest M. VERIFIED CUSTOMER
I feel that I am getting the best service for my vehicle.