Mike was excellent very helpful and patient. He knew it was our time and he took the time to explain everything to us and showed us around so that we could choose where to wait. He also made sure that we got all of our questions and concerns answered, and we did get all of our concerns resolved. I love how clean and helpful everyone was. So far so good????
12/6/2025
Connie M. VERIFIED CUSTOMER
Gerardo Temores great advisor and good customer service. Very pleasant and helpful always answer all your questions and concerns with your vehicle. Thank you again
12/6/2025
Christine C. VERIFIED CUSTOMER
We're from out of town and great consideration was given to our visit we were given loaner veh and our replacement was completed in a timely manner... thank u Gerry
12/6/2025
Chuck K. VERIFIED CUSTOMER
He’s the BEST!!!
12/6/2025
Marion M. VERIFIED CUSTOMER
Jerry was great!
12/6/2025
Asenath J. VERIFIED CUSTOMER
Helen Kassel is the best
12/6/2025
Thomas A. VERIFIED CUSTOMER
The Service Consultant, Christian Santos, was very professional and explained the reasons for all its recommendations. He was also helpful in looking for coupons for those recommendations.
12/6/2025
Candyl T. VERIFIED CUSTOMER
Always amazing service and care provided by Tony Hang. Would not go to any other Lexus with any other service provider. He is the best.
12/6/2025
Bridget W. VERIFIED CUSTOMER
Tony provided great customer service
12/6/2025
Benilda N. VERIFIED CUSTOMER
Great customer satisfaction!
12/6/2025
Steven S. VERIFIED CUSTOMER
I called in the morning to confirm that I would receive a loaner car and was assured I would. However, when I arrived there were no loaners available.
12/6/2025
Juan R. VERIFIED CUSTOMER
Love the service and the welcoming Faustino gave me and my grandbaby very satisfied if I could give him 1000 stars I will
12/6/2025
Anthony G. VERIFIED CUSTOMER
Alfred is a top notch advisor
12/6/2025
Magaly S. VERIFIED CUSTOMER
Good service. Happy
12/6/2025
Sharon R. VERIFIED CUSTOMER
Excellent service with Christian Santos. He always professional and keeps me updated on the work being performed on my vehicle.
12/6/2025
Frank M. VERIFIED CUSTOMER
Picked my car up later than expected but still returned on the time promised.
12/6/2025
Adriana B. VERIFIED CUSTOMER
Robert was amazing and took great care of us, his customer. However, what we don’t like is a 3% surcharge when we use our credit card. No one has ever charged us that at a dealership or store or restaurant. I think that’s a charge that you should be discontinuing. I believe, as you will know, you’re making plenty of money at the dealership for the work that you do to service the cars. Robert though was amazing, stellar, we will be going back.
12/6/2025
Steve B. VERIFIED CUSTOMER
Service - great! But l didn't expect the 3% credit card charge; not when your getting over$100.00 for an oil change. I thought that was pretty cheap. Not that l can't afford it, just principle.
12/6/2025
Yu Y. VERIFIED CUSTOMER
Great experience, will come back for future service.