it is my first time, they said i need one sensor to fix for my tire and it should be good to go, however , i have to go back after few hours , the tire warning lights up again, i went back the same day for them to check and they said now i have to change the other 3 sensor, and spend another 1500 . They should have known the first time they check, that i need to fix 4, then i should not paid 1. i spend 500 for nothing that was not fixed. Not coming back
1/23/2026
David G. VERIFIED CUSTOMER
Gerry took care of us wonderfully. Felt really comfortable at Crown because of him. His customer service really shines. Appreciate the experience truly.
1/23/2026
Damian P. VERIFIED CUSTOMER
I always choose CROWN LEXUS of ontario because they have a friendly and good service.
1/23/2026
Fe J. VERIFIED CUSTOMER
Helen was very courteous and helpful. The service was completed fast. Thank you!
1/23/2026
Nandini G. VERIFIED CUSTOMER
Very professional and great hospitality
1/23/2026
Holly T. VERIFIED CUSTOMER
I’m every happy for service
1/23/2026
Maya F. VERIFIED CUSTOMER
Helpful, kind, and informative.
1/23/2026
Valerie W. VERIFIED CUSTOMER
I travel ~40 miles to Crown Lexus for service simply because Tony Hang is a trusted, professional, knowledgeable, and kind service advisor. I'm grateful and blessed as a result.
1/23/2026
Sakenna W. VERIFIED CUSTOMER
Excellent service and outstanding customer service at Crown Lexus.
1/22/2026
Lisa B. VERIFIED CUSTOMER
Mark was great to work with. He
1/22/2026
Jay J. VERIFIED CUSTOMER
Tino was Amazing as Always.
Thank You.
Jay J
1/22/2026
Jack B. VERIFIED CUSTOMER
Jason, the manager was professional and honored my request. Great job, no hassle and a wonderful detail job.
1/22/2026
Iliana B. VERIFIED CUSTOMER
Christian Santos was very attentive from beginning to end. Great customer service!
1/22/2026
Constance A. VERIFIED CUSTOMER
George was awesome and very efficient and would trust him to make future appointments for my vehicle
1/22/2026
Yolanda E. VERIFIED CUSTOMER
George was great. However. I would just for fun get a quote on my trade $$ for my 2022 Lexus RX Sport model. I would like to see how much it would he for a 4 Runner fully loaded 2022 or 2023. Thank you.
1/22/2026
Lisa R. VERIFIED CUSTOMER
TYSM
1/22/2026
Yachi H. VERIFIED CUSTOMER
My service advisor is very knowledge and courtesy from the begin to the end. Can not ask for anything more :-)
1/22/2026
Lillian J. VERIFIED CUSTOMER
Tony Hang is the ABSOLUTE Best! Hands Down. An ASSET to the LEXUS Corporation!!’
1/22/2026
Julia S. VERIFIED CUSTOMER
Friendly and answered my questions. Would recommend