He was very nice and helpful with gathering my information and getting me in and out quickly. Very kind guy!
1/28/2026
Kimberly M. VERIFIED CUSTOMER
Mark is always an awesome to work with. I always ask for him when I come for service. Thank you Mark so very much
1/28/2026
Heather G. VERIFIED CUSTOMER
Top notch service by Helen and your team
1/28/2026
Lonnie S. VERIFIED CUSTOMER
Alfred was immediately a friendly face. His service was knowledgeable, professional and quick. He answered all my questions, reviewed my service needs for the next year. He said it would take 2 hours and was exactly correct. No complaints-just compliments. Thank you for the excellent service.
1/28/2026
Vicky Z. VERIFIED CUSTOMER
Special thanks to Mr. Faustino Ruiz who is a really honest and trustworthy professional in Crown Lexus service center, I had been doing my service many times in Lexus dealers Mr. Faustino is the best!
1/28/2026
Monica O. VERIFIED CUSTOMER
Excellent service!
1/28/2026
Noemi C. VERIFIED CUSTOMER
Good experience. Everything went well, good service
1/28/2026
Chiunghwa C. VERIFIED CUSTOMER
Thanks ???? great service
1/28/2026
Ed Q. VERIFIED CUSTOMER
Robert was great however I was rather disappointed having no coffee considering my early 9:00 appointment. I also find it quite offensive that a high end auto dealership would stoop so low as charge a 3% fee to pay with a credit card. This should not happen and if you insist on being so darn petty cheap with this kind of stuff you may consider dropping the price of your automobiles to match the customer experience. The least you should do is make the 3% charge known at appointment time.
1/28/2026
Zina H. VERIFIED CUSTOMER
Faustino Ruiz is such a great customer service tech. He always takes good care of us and Lexus never lets us down. Wouldn’t buy from anywhere else.
1/27/2026
Patricia S. VERIFIED CUSTOMER
Hi - I can’t find a survey
1/27/2026
Loc N. VERIFIED CUSTOMER
Tony Hang is professional service, he understands what’s customer needs. He should recognize for his service.
1/27/2026
Anthony C. VERIFIED CUSTOMER
Thank you my experience at Crown Lexus was great from beginning to end all because George ????
1/27/2026
Yvonne A. VERIFIED CUSTOMER
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1/27/2026
Saul S. VERIFIED CUSTOMER
Very helpful help me get the answers I need it
1/27/2026
Toni D. VERIFIED CUSTOMER
Great service and fast. Friendly staff
1/27/2026
Rosalie S. VERIFIED CUSTOMER
Mr Ruiz is always super helpful and I appreciate that I can go to him with confidence that he will take care of the issue at hand.
1/27/2026
Maria S. VERIFIED CUSTOMER
He is always amazing and professional.
1/27/2026
Laura A. VERIFIED CUSTOMER
Very helpful and great customer service. Went above and beyond. Very empathetic given the delays.
1/27/2026
Elizabeth M. VERIFIED CUSTOMER
Christian Santos is the ABSOLUTE BEST. His work ethics are impeccable and he is a True Professional. He is a tremendous asset to Crown Lexus. I treasure our working relationship.