Robert Melendez is a knowledgeable, professional and courteous member of your staff and it would be a pleasure to see him again on my next visit. Thanks for a great experience and please thank your technicians for a job well done.
12/18/2025
Rita M. VERIFIED CUSTOMER
I am very satisfied with the customer service experience today. It was a smooth process despite of all the work my car needed today. I hope if it's possible to have Robert be my service rep guy on all future visits.
12/18/2025
Lerina A. VERIFIED CUSTOMER
Very good job well done on the fastest time possible. Thanks Tony.
12/18/2025
Javier O. VERIFIED CUSTOMER
Tony n the entire Lexus Staff is Top Notch!!!
12/18/2025
Erica H. VERIFIED CUSTOMER
I had an incredible experience ! Tony went above and beyond my expectations. I’m definitely going to be asking forTony again!
Thanks
12/18/2025
Fenfang H. VERIFIED CUSTOMER
good
12/18/2025
Ruben G. VERIFIED CUSTOMER
Great service and communication.
12/18/2025
Candice P. VERIFIED CUSTOMER
Excellent customer service
12/18/2025
Pamela G. VERIFIED CUSTOMER
Very happy. The problem with my car after my service was brought to Jerry’s attention and the problem was resolved thanks to his attention!! I also used Crowns Lift service and had the best ride home with Earl!! And my great Uber driver Allejanrina was so sweet and kind as well!! Thank you so much
12/18/2025
Lessie M. VERIFIED CUSTOMER
Alfred was the greatest !!!!
12/18/2025
Linda H. VERIFIED CUSTOMER
No complaints
12/18/2025
Adebukola O. VERIFIED CUSTOMER
My detail car wash has lots of flaws. Am not happy with it.
12/18/2025
Fong Y. VERIFIED CUSTOMER
Punctuality, communication, and professional. Willingness to help.
12/18/2025
Karla V. VERIFIED CUSTOMER
Very helpful and fast service. Very informative
12/18/2025
Susana R. VERIFIED CUSTOMER
Excellent customer service by Jennifer
12/17/2025
Dau M. VERIFIED CUSTOMER
Good service
12/17/2025
Lori V. VERIFIED CUSTOMER
Crown Lexus always delivers great service! Today Jennifer was very extremely helpful and listened to all my concerns and even made suggestions for one of my concerns I had about the Apple CarPlay. I have not ever received bad service from Crown Lexus because they hire polite, competent and knowledgeable employees that are always Willing to assist their customers. I am a Crown Lexus for life. Thank you again Jennifer for your help today and may all Crown Lexus employees have a Merry Christmas and the Happiness of New Year.