Chris is the best service writer there is, very professional, knowledgeable, and most important, honest! I can always trust and count on him
2/6/2026
Daryl M. VERIFIED CUSTOMER
Helen was extremely pleasant and knowledgeable. Great first experience with crown service!
2/6/2026
Lailanie S. VERIFIED CUSTOMER
Mark Gray provided such outstanding customer service! He was very thorough. Very happy with the service he provided! :)
2/6/2026
Rose Ann. VERIFIED CUSTOMER
The agent didn’t tell me what the service entailed and did not ask me if I wanted the car washed. This is not the quality of service I’m used to from my Lexus dealer.
2/5/2026
Teodoro P. VERIFIED CUSTOMER
Thank you
2/5/2026
Rosalina C. VERIFIED CUSTOMER
Definitely top notch!
2/5/2026
Suzanne J. VERIFIED CUSTOMER
Wonderful customer service! Thank you!
2/5/2026
Jesse P. VERIFIED CUSTOMER
George was friendly and efficient.
2/5/2026
Yao C. VERIFIED CUSTOMER
Your service is perfect.
2/5/2026
Frank L. VERIFIED CUSTOMER
Very satisfied with your service. Thank you, Helen!
2/4/2026
Compressor Parts. VERIFIED CUSTOMER
Mr. Ruiz is very friendly, professional, and welcoming. I appreciate the effort he put into getting me out of the dealership as soon as possible as I was waiting for my vehicle. Good customer service is not that easy to come by these days, so I truly appreciate his personality and work attitude!
2/4/2026
Enrico C. VERIFIED CUSTOMER
I was very happy with the kind of service and attention provided by Christian Santos. This is not the first time I have interacted with him and the next time I would need service from Crown Lexus, I woul certainly look for him again.
Thank you.
2/4/2026
Curtis M. VERIFIED CUSTOMER
Short wait time for service.
2/3/2026
Joann C. VERIFIED CUSTOMER
Everything went well. Thank you.
2/3/2026
Dolores J. VERIFIED CUSTOMER
Alfred Nungaray has always gone above and beyond my expectations for servicing my vehicle.also EMILY RODRIGUEZ, was Amazing in setting up my Cellphone to program to Vehicle.
2/3/2026
Juretta W. VERIFIED CUSTOMER
Mark was very polite and very nice. He was very informative regarding my vehicle. Very satisfied with him.
2/3/2026
Cherina R. VERIFIED CUSTOMER
I got 2 flat tires on Saturday,and had to get my Lexus towed I called Helen and she handled everything. She had my loner ready when I arrive. Helen is always so good to me, thank you Helen.
2/3/2026
Ashley C. VERIFIED CUSTOMER
George was amazing! I was late to my appointment. He was able to get me in. And was very transparent on this about the entire visit. Definitely will recommend Lexus in Ontario. I drive over an hour away to take my car and do any purchases because of the amazing experience I get there. Thank you George so much. I’ll definitely be back.
2/3/2026
Joaquin G. VERIFIED CUSTOMER
I was very satisfied with the service of Crown Lexus. I want to thank George Gonzalez in service for the assisting me. He was very helpful, updated me on everything that was taking place with my vehicle. He did a really great job. So I want to really thank him for the quality service.