Mr. Ruiz is always highly professional. This is not the first time I have worked with him.
4/29/2023
Flossie M. VERIFIED CUSTOMER
Jarrod was nice and knowledgeable. He definitely went above his call of duty. Someone like Jarrod is a valuable asset to your company. Please thank him again for me!!
4/29/2023
Dania L. VERIFIED CUSTOMER
He takes care of us with anything we need
4/29/2023
Jeremy R. VERIFIED CUSTOMER
Jared is great. Looking forward to establishing a relationship with Crown Lexus.
4/29/2023
Sandra H. VERIFIED CUSTOMER
Excellent service on my Lexus, I appreciated Alfred when he introduced me to Luis that explained how important it was to replace the brakes on my car. Understanding why a service is necessary is easier to approve the service. Despite the cost I feel safer in my Lexus, I Thank you for the great service today, also for the car wash!
Sandra A. Hernandez
4/29/2023
Milton F. VERIFIED CUSTOMER
He was great, communicated well and worked hard to keep us satisfied with the car throughout the process.
4/29/2023
Jacob C. VERIFIED CUSTOMER
Tony is a great service representative and he gives you the information you need to know about your car.Thank you Tony…
4/28/2023
Peter D. VERIFIED CUSTOMER
Helen Kassel is very efficient, professional, and accommodating. Also, Jason the shop manager really knows his job and found my problem quickly and fixed it.
4/28/2023
Yolanda M. VERIFIED CUSTOMER
Fiona took great care of me. I called back to the dealership 10 minutes after leaving and spoke with Alex. I identified myself and asked him to let Fiona know that I wanted to add my tires being rotated to my oil change service. Alex said he would let Fiona know. I returned to pick up my car after receiving a text stating that it was ready. I was disappointed to find out that Alex didn’t provide the information to Fiona about me wanting my tires rotated. Fiona immediately jumped into action by asking if I had time to wait to have the tires rotated. She personally drove my car back to the service department and requested a service technician to quickly start on my tire rotation. It took an additional hour and Fiona provided a discount for the inconvenience. Kudos to Fiona.
4/28/2023
Bradley M. VERIFIED CUSTOMER
Excellent
4/28/2023
Bernard S. VERIFIED CUSTOMER
I will give Helen the highest possible score
4/28/2023
Rady S. VERIFIED CUSTOMER
He always gives me and my fam great service and I appreciate his communication skills made it very easy for me to contact him. Any time I have questions about service I text him directly and he makes the appointment process very easy.
4/28/2023
Julia M. VERIFIED CUSTOMER
Tony has professional knowledge and friendly service, I am very grateful.
4/28/2023
Ernesto S. VERIFIED CUSTOMER
Good
4/28/2023
Brenda G. VERIFIED CUSTOMER
Devin was very helpful and explained all the work that was being done on the vehicle. He was personable and very nice
4/28/2023
Nijou H. VERIFIED CUSTOMER
Devin customer service was top tier!
4/28/2023
Priscilla V. VERIFIED CUSTOMER
Chris was professional and kept me well informed throughout the entire process. He explained everything so that I understood and gave valid maintenance suggestions.
4/28/2023
Jenny S. VERIFIED CUSTOMER
Devin provided excellent service and made us feel welcome and at home.
4/27/2023
Karen O. VERIFIED CUSTOMER
Nice work
4/27/2023
Colleen T. VERIFIED CUSTOMER
There was a lot of confusion about what work was to be done and what was done. Communication was disjointed.