Very pleased with the people I discussed my car issues with. They made me feel very assured that it was done correctly in a timely matter and made me feel accommodated.
4/24/2023
Laurie B. VERIFIED CUSTOMER
Robert was very courteous And very concerned about solving my concerns about the performance of my cars breaking and front wheel turning noise.
The problem was solved in excellent time.
Thank You, Robert
4/23/2023
Mark S. VERIFIED CUSTOMER
Both windshield wipers were broken. Don't know why you would even mess with the wipers. Especially since all you had to do was change oil, and replace tires.. I will rethink service at your facility
4/23/2023
Naomi F. VERIFIED CUSTOMER
Always a smooth process when taking my car when I have Christian.
4/23/2023
Alfonso G. VERIFIED CUSTOMER
Alfred was courteous, friendly and easy to work with, thanks Helen for putting me in great hands. Alfred was not in it to upsell me, and I appreciate his honesty . I know how Sales work and honesty and doing right by the client goes a long way, the Client will come back to you . Alfred you were amazing ????????????
4/23/2023
Edward C. VERIFIED CUSTOMER
Robert was very honest and true to his word. I appreciate his great customer service
4/23/2023
Balraj G. VERIFIED CUSTOMER
Helen is real professional, knows all about repairs & needs. I always trust her recommendations about service needs and never second guessed her input. Excellent customer service. Lots of Kudos to Helen ?
4/23/2023
Eddy M. VERIFIED CUSTOMER
Excellent customer service delivered from Tino,i give 100 percent for yesterday visit.
4/23/2023
Barb M. VERIFIED CUSTOMER
Helen went above and beyond to make things right with my vehicle. Because of the outstanding service I got, I will use Crown Lexus for all upcoming services.
Thank you very much Helen you’re awesome.
4/23/2023
Ruth S. VERIFIED CUSTOMER
Christian explained what needs to be done and what are recommended for my car maintenance. I was told that I can have my car the end of the day but because the parts did not arrive on time I have to leave the car at the dealer and as compensation for the inconvenience brought up on me he gas up my car. As a Kaiser employee, I was also given discount.
4/23/2023
Amy M. VERIFIED CUSTOMER
Christian was amazing. He kept me posted and was quick to call with updates. I was able to add a few extra things I needed done, and thanks to Christian they got done. I was in and out with ease. Great Job and thank you.
4/23/2023
Silvia F. VERIFIED CUSTOMER
Tony is very detailed on what work is recommended. He is very knowledgeable and friendly.
4/23/2023
Forest T. VERIFIED CUSTOMER
Very helpful, friendly and prompt with the time he said the car would be ready.
4/23/2023
John A. VERIFIED CUSTOMER
Great job and timely job
4/23/2023
Auto C. VERIFIED CUSTOMER
Fions was easy to talk to and she was very attentive as I explained things to her. I am very pleased to say that I will recommend her to my family and circle of friends for their Lexus needs.
4/22/2023
Ruslan Y. VERIFIED CUSTOMER
Fiona and Kevin were fantastic. They organized everything in a timely manner. Thanks
4/22/2023
Franciso M. VERIFIED CUSTOMER
He was really nice, helpful, respectful and professional!
4/22/2023
Harry P. VERIFIED CUSTOMER
Great service specialist. Good people skills.
4/22/2023
Maria N. VERIFIED CUSTOMER
Alfred Nungaray is the best! He is very knowledgeable and answers all questions and addresses all concerns. Crown Lexus never disappoints!