Overall very happy with Elijah and Crown Lexus service.
4/2/2026
James H. VERIFIED CUSTOMER
Tony was a professional who seemed quite knowledgeable, and friendly it was a pleasure working with him.
4/2/2026
Brittany W. VERIFIED CUSTOMER
Tony is great, communicative, transparent and honest!
4/2/2026
Catherine B. VERIFIED CUSTOMER
Mr Ruiz was friendly, attentive, and addressed all of my concerns
4/2/2026
Ronie D. VERIFIED CUSTOMER
I had an excellent experience working with my service advisor Tony. He is consistently professional, knowledgeable, and incredibly helpful. He takes the time to answer all of my questions and goes above and beyond to ensure everything is handled smoothly. I truly appreciate his attention to detail and outstanding customer service.
4/2/2026
Ishmael N. VERIFIED CUSTOMER
Faustino was extraordinary! I really appreciated his kindness and professionalism!
4/2/2026
Pamela G. VERIFIED CUSTOMER
Everyone at Lexus went the extra mile for me.
Much appreciated.
4/2/2026
Valentin M. VERIFIED CUSTOMER
Helpful and kind. Thank you.
4/2/2026
Ana Y. VERIFIED CUSTOMER
I appreciate Eliaj for an outstanding assistance during my service visit. Thank you
4/2/2026
Maria Y. VERIFIED CUSTOMER
He was very thorough and professional.
4/2/2026
Charles S. VERIFIED CUSTOMER
Dear Manager,
I would like to take a moment to express my sincere appreciation for the exceptional service I recently received at Crown Lexus, particularly from Helen Kassel.
From start to finish, the entire experience was handled with a level of professionalism, honesty, and genuine care that truly stands out. Helen demonstrated not only strong expertise but also a sincere and customer-focused attitude that made me feel respected and well taken care of.
What impressed me most was her patience, clear communication, and attention to detail. She went above and beyond to ensure everything was handled smoothly and efficiently, without any pressure—just honest and professional guidance. This kind of service is rare and deserves recognition.
In today’s environment, where true customer service is becoming increasingly uncommon, Helen represents the high standard that defines Crown Lexus. Because of this experience, I will confidently recommend your dealership to others and will certainly return in the future.
Please extend my sincere thanks to Helen for her outstanding work.
Best regards,
Charles S
4/2/2026
Haydee S. VERIFIED CUSTOMER
Hello,
I had an excellent experience with Maria Navarro. Great customer service and very knowledgeable and helpful. Since you walk in the experience was unremarkable with her.
4/1/2026
Carlos M. VERIFIED CUSTOMER
Thank you Maria Navarro for your great, professional & welcoming customer service, I was really satisfied with my vehicle maintenance and experience.
4/1/2026
Stacey W. VERIFIED CUSTOMER
Very professional. Made sure me as a customer was completely satisfied with everything. Did constant follow-ups on my vehicle status. She was fantastic
4/1/2026
Fan T. VERIFIED CUSTOMER
Robert is nice and professional. I like his service.
4/1/2026
Arnaldo Aleman. VERIFIED CUSTOMER
Maria was how customer service should be every where great
4/1/2026
Nelly D. VERIFIED CUSTOMER
Excellent service, thanks
4/1/2026
Lucrecia M. VERIFIED CUSTOMER
Even though I feel unsafe all the time in this car. Out of all the dealerships I have gone to… I must say the Customer Service is absolutely the best.
4/1/2026
Bernie B. VERIFIED CUSTOMER
Elijah was very helpful and attentive.
4/1/2026
Lidia C. VERIFIED CUSTOMER
Tony is the best and I will continue to book my appointments with him. So helpful and honest.