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Real Reviews from VERIFIED CUSTOMERS
Sam L. VERIFIED CUSTOMER
Chris did an excellent job as my service advisor
2/6/2026
Shaohong L. VERIFIED CUSTOMER
A fantastic experience, as good as always, with meticulous and thoughtful service.
2/6/2026
Rochelle B. VERIFIED CUSTOMER
It’s always a pleasure working with Helen Kassel. She makes sure everything is checked on my car. She has always gone out of her way to help me. She is a star employee of Crown Lexus.
2/6/2026
Linda M. VERIFIED CUSTOMER
Robert is very nice and a pleasure to work with!! He took care of everything, got a loaner car for me and communicated with me over the details while I was out shopping! Fantastic service from Robert!
2/6/2026
Helen W. VERIFIED CUSTOMER
Very satisfied
2/6/2026
Anthony T. VERIFIED CUSTOMER
Thank you Helen!!
2/6/2026
Ronne P. VERIFIED CUSTOMER
Great customer service, thanks
2/6/2026
Cynthia S. VERIFIED CUSTOMER
Chris is the best service writer there is, very professional, knowledgeable, and most important, honest! I can always trust and count on him
2/6/2026
Daryl M. VERIFIED CUSTOMER
Helen was extremely pleasant and knowledgeable. Great first experience with crown service!
2/6/2026
Lailanie S. VERIFIED CUSTOMER
Mark Gray provided such outstanding customer service! He was very thorough. Very happy with the service he provided! :)
2/6/2026
Rose Ann. VERIFIED CUSTOMER
The agent didn’t tell me what the service entailed and did not ask me if I wanted the car washed. This is not the quality of service I’m used to from my Lexus dealer.
2/5/2026
Teodoro P. VERIFIED CUSTOMER
Thank you
2/5/2026
Rosalina C. VERIFIED CUSTOMER
Definitely top notch!
2/5/2026
Suzanne J. VERIFIED CUSTOMER
Wonderful customer service! Thank you!
2/5/2026
Jesse P. VERIFIED CUSTOMER
George was friendly and efficient.
2/5/2026
Yao C. VERIFIED CUSTOMER
Your service is perfect.
2/5/2026
Frank L. VERIFIED CUSTOMER
Very satisfied with your service. Thank you, Helen!
2/4/2026
Compressor Parts. VERIFIED CUSTOMER
Mr. Ruiz is very friendly, professional, and welcoming. I appreciate the effort he put into getting me out of the dealership as soon as possible as I was waiting for my vehicle. Good customer service is not that easy to come by these days, so I truly appreciate his personality and work attitude!
2/4/2026
Enrico C. VERIFIED CUSTOMER
I was very happy with the kind of service and attention provided by Christian Santos. This is not the first time I have interacted with him and the next time I would need service from Crown Lexus, I woul certainly look for him again. Thank you.
2/4/2026
Curtis M. VERIFIED CUSTOMER
Short wait time for service.
2/3/2026