Faustino provided great customer service and was very helpful. He had me back on the road in no time, they did a great job with my vehicle.
2/8/2026
Stephanie S. VERIFIED CUSTOMER
The porters were unprofessional.
Speeding in my car, slamming my doors
My car was wet from car wash, it was not dried off.
Robert went above & beyond & dried off my car .
2/8/2026
Ayron T. VERIFIED CUSTOMER
Ok no problem ????????
2/8/2026
Michael C. VERIFIED CUSTOMER
Robert was very professional and kept me informed throughout the process.
2/8/2026
Samantha M. VERIFIED CUSTOMER
Robert kept me informed throughout the entire process, which I really appreciated and clearly explained the difference between necessary repairs and future recommendations.
2/8/2026
Rachael M. VERIFIED CUSTOMER
TINI Ruiz was great! He really made our experience there delightful. He was very informative and also got us a courtesy vehicle. Excellent service at Crown!
2/8/2026
Joseph A. VERIFIED CUSTOMER
thank iou
2/8/2026
Kimberly S. VERIFIED CUSTOMER
Helen was excellent! Was respectful, knowledgeable, and thorough.
2/8/2026
Catherine M. VERIFIED CUSTOMER
Robert was extremely knowledgeable, helpful, and friendly. His professionalism and positive attitude made the experience excellent; he was truly a pleasure to work with.
2/7/2026
Robert H. VERIFIED CUSTOMER
Good people and good service!
2/7/2026
Josephine O. VERIFIED CUSTOMER
Alfred N. was the absolute best!!!
2/7/2026
Gabriel V. VERIFIED CUSTOMER
Excellent service, over the top courteous techs. Keep up the good service and attention to detail. Thank you
2/7/2026
Israel B. VERIFIED CUSTOMER
My experience always outstanding 100% Alfred deserves recognition give him a raised a Lexus Grammy award he is outstanding with his job
2/7/2026
Alexis L. VERIFIED CUSTOMER
Robert was friendly and really helpful! Great customer service, got me in and out of the dealership quickly which is appreciated.
2/7/2026
Erika A. VERIFIED CUSTOMER
Prior to this, I had bad experiences with other service attendants. I dreaded taking my car in for service after so many years visiting Ontario Lexus. Today Gerardo made my visit the best! He answered all my questions and got me in and out with a good amount of wait time. Never have been taking care of like I got treated today. Gerardo is great at what he does with exceptional customer service. With no doubt I will return again because of him. Thank you.
2/7/2026
Leopoldo C. VERIFIED CUSTOMER
Excellent service.
2/7/2026
Oscar A. VERIFIED CUSTOMER
Elijah was very polite and helpful. He kept me informed of the repairs needed on my car.