Amazing guy! Very personable and professional. Even though today was a short interaction with Robert, he made sure I was well taken care of. I will be looking foward to reaching out to Robert for future services with my Lexus vehicle!
2/17/2026
Zain R. VERIFIED CUSTOMER
Elijah provided excellent service as my time was valued.
2/17/2026
Tonja S. VERIFIED CUSTOMER
Helen’s the best!
2/17/2026
Jesse E. VERIFIED CUSTOMER
Thank you Tony for your professionalism!!
2/17/2026
Pricilla C. VERIFIED CUSTOMER
Thie 3% credit card fee has made me decide to find another company to service my car.
2/17/2026
Eric D. VERIFIED CUSTOMER
Yes very satisfied with my vidit
2/17/2026
Marcus T. VERIFIED CUSTOMER
Christian is great every times I take my car for service.
2/17/2026
Lina V. VERIFIED CUSTOMER
I dropped off my car via the drop box at Lexus for service, and I couldn’t be more pleased with the experience, especially thanks to my service agent, Helen.
From the moment I arrived, Helen was professional, attentive, and made the entire process smooth and stress-free. I brought my car in for service, and the team conducted a very thorough examination, carefully reviewing everything to ensure nothing was overlooked. Helen took the time to clearly explain what was found, what needed attention, and what the next steps would be.
Exceptional customer service, efficiency, and attention to detail, this is exactly why I trust Lexus with my car. Thank you, Helen, for making it such a positive experience!
2/16/2026
Ishmael G. VERIFIED CUSTOMER
Helen is always fabulous and extraordinary! She is á knowledgeable professional who really shows care for the customer. Always on task and explains all services and provides one with confidence to continue going to that place.
2/16/2026
Joferrie F. VERIFIED CUSTOMER
I’m very satisfied with the service that I received from Christian. There are a minor hiccups during the time my vehicle was received but Christian make sure that a customer like me has been taking cared of. I can say that Christian is the reason why I will come back again to service my vehicle.
2/16/2026
Juan V. VERIFIED CUSTOMER
You guys are awesome!
2/16/2026
Carlos S. VERIFIED CUSTOMER
I am very satisfied with Lexus customer service. Mr. Christian Santos went beyond my expectations to make sure I was happy with the service.
Once again, Thank You Christian !!!
2/15/2026
Marisa M. VERIFIED CUSTOMER
Elijah was super helpful. My regular service rep was Alyssa. I was sad to hear she was no longer with Crown Lexus…. But Elijah jumped in and was super delightfully, got me in and out and followed up with me.
2/14/2026
James K. VERIFIED CUSTOMER
“Top flight “ service and customer care . One thing … you need to have a cafe like Toyota has for their customers down the street . Thanks, Jim Kreutzer
2/14/2026
Phong V. VERIFIED CUSTOMER
Greatly appreciated thank you
2/14/2026
Juanita C. VERIFIED CUSTOMER
Gerardo provided outstanding customer.
2/14/2026
Janice W. VERIFIED CUSTOMER
Mark was very friendly and personable.He took good care of me for my first visit
2/14/2026
Nancy A. VERIFIED CUSTOMER
Robert kept us informed on the process in what was a little complicated due to a warranty we had on the vehicle. And he took the time to explain to me how we were getting water into the hatchback.
2/14/2026
Tom V. VERIFIED CUSTOMER
Elijah was very personable, organized, and thoroughly understood my expectations and vehicle needs. He also above and beyond to recommend additional options for servicing my vehicle. When I saw his interest in providing the best care for my vehicle, I asked for additional services. He was very quick to understand my desires, quoted the services I asked for, and gave me tome to consider with no pressure. All in all it was a great experience with Elijah at the "wheel". Thank you for hiring him!!
2/14/2026
Tony L. VERIFIED CUSTOMER
Elijah was very courteous and on top of everything.