Christian was so helpful even though I didn’t have an appointment he helped me , He said it wood take around 2 hours but it was less Thanks
2/20/2026
Jorge R. VERIFIED CUSTOMER
Elijah is an excellent advisor and extremely helpful. Appreciate what he did for my family and our vehicle. Will be going back to crown lexus
2/20/2026
Abel R. VERIFIED CUSTOMER
Always great service. I was able to get in and out in a timely fashion.
Robert was well experienced and shared information.
Thanks Crown for the service (and coffee)
2/20/2026
David P. VERIFIED CUSTOMER
They had my car for two weeks and did not fix it. It’s still making the same noise. I barely bought the car. I haven’t even drove it one complete day. Now they’re telling me that I need to wait. 30 days for my warranty to kick in, so I can’t drive the car still. Is that even legal or fair
2/20/2026
Janet M. VERIFIED CUSTOMER
George was awesome! Efficient and got me in and out quickly which I really appreciated!!
2/20/2026
Jennifer T. VERIFIED CUSTOMER
George was excellent. He explained to me that what I needed was a regular maintenance and not under warranty and how much it cost. He gave me the opportunity to have service there now or think about it and reschedule. George was excellent in customer service.
2/20/2026
Raymond N. VERIFIED CUSTOMER
George was very polite from beginning to end. Great customer service!
2/20/2026
Abraham S. VERIFIED CUSTOMER
Chris is a great asset to Crown Lexus. His customer service makes you feel like part of the family.
2/20/2026
Ruixi L. VERIFIED CUSTOMER
我不懂英文，请不要寄问卷给我，谢谢
2/20/2026
Carole M. VERIFIED CUSTOMER
Didn’t fix the noise coming when I hit the brakes.
2/19/2026
Araceli D. VERIFIED CUSTOMER
Helen always provides excellent customer service. She’s great !
2/19/2026
Veronica R. VERIFIED CUSTOMER
I wish every time I visit Crown Lexus for maintenance I get Tino Ruiz. He went above and beyond to assist me through this last visit. Thank you, Fastino Ruiz for your knowledge and experience I appreciate everything you did for me. How you communicated and looked out.I’ll never forget it.
2/19/2026
Demetria S. VERIFIED CUSTOMER
Always great service
2/19/2026
Laura K. VERIFIED CUSTOMER
Chris was awesome. Polite, professional and friendly.
2/19/2026
Cynthia P. VERIFIED CUSTOMER
Tino goes above and beyond. He's very friendly, professional, and knowledgeable! We'll pick him every time!
2/19/2026
Michael F. VERIFIED CUSTOMER
Very good service this time and last service as well. Helpful and professional.
2/19/2026
Ryan B. VERIFIED CUSTOMER
Excellent service as always! Christian Santos is an exceptional service advisor. A+ experience again!
2/19/2026
Oswaldo F. VERIFIED CUSTOMER
Elijah is very helpful and professional. He explained all proper and upcoming maintenance for my car. He is very valued to your organization.