The reason why we gave a fantastic review to Crown Lexus was because of our customer service representative, Helen. She went above and beyond to make us extremely satisfied with the complaints we had regarding our Lexus. Also, as we were leaving the Crown Lexus lot she stopped us Because we left something in our loaner Lexus. Not everyone will do that the way she did!!!
2/25/2026
Elizabeth H. VERIFIED CUSTOMER
Fast service very professional
2/25/2026
Bobbie H. VERIFIED CUSTOMER
I think you should let customers know about the 3% charge on your credit card if you are using a credit card
2/25/2026
Kyoung S. VERIFIED CUSTOMER
Very comfortable and filled safe
Jerry, gentlemen fast service and very friendly thanks ????
2/25/2026
Linna K. VERIFIED CUSTOMER
I am thankful she was able to accommodate my request to remove the rack on the roof of NX 350 without labor fee. I did not have the tool to remove it. Thank you very much ????
2/25/2026
Emilia A. VERIFIED CUSTOMER
Thank you
2/25/2026
Andre C. VERIFIED CUSTOMER
Okay no problem
2/25/2026
Dung T. VERIFIED CUSTOMER
Excellent service.
2/24/2026
Socorro M. VERIFIED CUSTOMER
Yes, the service representative was very courteous, efficient and knowledgeable
2/24/2026
Mansour G. VERIFIED CUSTOMER
Really appreciate everyone special Robert very helpful and nice.
2/24/2026
Jose B. VERIFIED CUSTOMER
Came in for a car loaner. The process was very quick and easy, and everyone was extremely nice. Faustino was friendly and great at explaining features of the car, making it easy to get on my way. The car was spotless and drove perfectly. Thank you for such a great experience!
2/24/2026
Laura W. VERIFIED CUSTOMER
Maria’s excellent customer service and professional knowledge gave me the most satisfaction that my Lexus will be taking care. Crown Lexus car services has the best employees showing and expressing professionalism to all customers. Thank You
2/24/2026
Joy P. VERIFIED CUSTOMER
It was a pleasure to deal with Alfred, my service advisor. He was very helpful and knowledgeable.
2/24/2026
Erika G. VERIFIED CUSTOMER
Very honest and Good service
2/24/2026
Brett D. VERIFIED CUSTOMER
Mr. Ruiz was awesome. On top of updates and great with communication and setting me up with a rental while everything was taken care of.
2/24/2026
D M. VERIFIED CUSTOMER
Service was incredible and the professionalism!!!!
2/24/2026
Nagy S. VERIFIED CUSTOMER
Mr Dominguez he was very helpful and very polite and we appreciate his service
2/23/2026
Amy O. VERIFIED CUSTOMER
Robert was great! He kept me apprised of the status of my car during my service. He also arranged for me to do a ride along with a couple of the technicians to try to troubleshoot some noises that I'd noticed. I always appreciate the service I get from Crown Lexus service dept. Thank you!
2/23/2026
Youssef G. VERIFIED CUSTOMER
Good
2/22/2026
Kristina V. VERIFIED CUSTOMER
Christian Santos is always a pleasure to have as a service advice. This is my second time with him but he has been great and always helps me out. Great communication and always lets me know when my vehicle is ready.