Christian Santos was very helpful with customer service. He is patient and kind and explained every question I had clearly and professionally.
Thank you Mr. Santos I appreciate you helping me
Sincerely
Victoria A
4/16/2026
Lizbeth B. VERIFIED CUSTOMER
Jerry is the best. Great customer service!
4/16/2026
Nakeda R. VERIFIED CUSTOMER
Mark was really helpful and one of the best employees that you have!
4/15/2026
Michael F. VERIFIED CUSTOMER
I am pleased to share that I was completely satisfied with my recent service experience, largely due to the exceptional support provided by Robert Melendez. From the moment I arrived, he made me feel genuinely welcomed and at ease, creating an environment that truly reflects the high standards associated with Lexus. His professionalism, attention to detail, and commitment to customer care made the entire experience seamless and enjoyable. Robert’s dedication is a great example of why I value being part of the Lexus customer family.
4/15/2026
Faiz D. VERIFIED CUSTOMER
Great service as usual
4/15/2026
Darlene A. VERIFIED CUSTOMER
He was attentive to my needs and explained everything very well.
4/15/2026
Larry W. VERIFIED CUSTOMER
Good job and it was done on time
4/15/2026
Irene G. VERIFIED CUSTOMER
Tony Hang always provides excellent customer service, and is extremely knowledgeable in his profession. Five stars! ⭐️⭐️⭐️⭐️⭐️
4/15/2026
Esmeralda L. VERIFIED CUSTOMER
jerry is truly the best ! I truly appreciate how he listens to any concerns I have,I have gone to him about 4-5 different times. He always takes care of my family and I truly the best !
4/15/2026
Adriana M. VERIFIED CUSTOMER
To y is great. I come from Azusa to service my Lexus. Where there’s a closer Lexus dealership I could go near me but I enjoy Tony’s great personality. He’s personable, knowledgeable Tony is my Lexus go to.
The reception area can use a facelift.
4/15/2026
Pricilla C. VERIFIED CUSTOMER
Robert has superior customer service skills. He is the only reason I have not terminated my relationship with Crown.
4/15/2026
Elvira C. VERIFIED CUSTOMER
Thank you for always taking good care of my car !!!
4/15/2026
Xavier P. VERIFIED CUSTOMER
One of the best service advisors, so much better than when I have my Audi serviced.
4/15/2026
Delcie R. VERIFIED CUSTOMER
Helen is always amazing
4/14/2026
Sara A. VERIFIED CUSTOMER
Very pleased with service and attention received.
Thank you
4/14/2026
Teresa C. VERIFIED CUSTOMER
Muy profesional exelente servicio de esta persona amable respetuoso y muy servicial lo recomiendo para un manager por su atención exelente y respondió todas mis preguntas y y obtuve la información que necesitaba muchas gracias por tener personas como él gracias a Robert Meléndez
4/14/2026
Alma P. VERIFIED CUSTOMER
Brandon was able to answer my questions and made excellent recommendations for future service.
4/14/2026
Ari S. VERIFIED CUSTOMER
Great job
4/14/2026
Candy S. VERIFIED CUSTOMER
George, and everyone else I dealt with were great. The only thing that was not resolved was trying to lower the volume on the radio when I’m using hands-free driving to text. The radio volume gets in the way of hearing whoever’s voice is on the text.
4/14/2026
John D. VERIFIED CUSTOMER
I've requested Tony for 15 years now. He's the best. He's The reason why I keep coming back to Crown for service.