Gerry provided excellent customer service & turn time was amazing!
2/28/2026
Tyreek M. VERIFIED CUSTOMER
He provided ellecitent and knowledgeable servive.
2/28/2026
Maricela G. VERIFIED CUSTOMER
Mark Gray provided an outstanding care experience. I arrived having a very rough day, and his attentive, kind approach made all the difference. It’s rare to find such high-quality customer care. 10/10 !
2/28/2026
Phuong N. VERIFIED CUSTOMER
Excellent service. Thank you Mark.
2/28/2026
Guerra Carlos. VERIFIED CUSTOMER
Gerardo Temores and the Manager were great! They provided great service!
2/28/2026
Roberto M. VERIFIED CUSTOMER
Tony was very helpful and professional. We are happy to have had him as our service representative.
2/28/2026
Jazmin A. VERIFIED CUSTOMER
Thanks for your patience and assistance
2/28/2026
Ellis H. VERIFIED CUSTOMER
Helen was terrific
2/28/2026
Cecilia M. VERIFIED CUSTOMER
Creat service Mark was very helpful .
2/28/2026
A&W Collision. VERIFIED CUSTOMER
Tony was very helpful, and took care of me as if I was a VIP. He has great customer service, and is very knowledgeable.
2/28/2026
Ruirui L. VERIFIED CUSTOMER
Very professional, very kind, thank you so much for everything he did.
2/27/2026
James R. VERIFIED CUSTOMER
Robert was great. But really charging a credit card fee? Lexus use to be a premier service and car dealership. But no more! And 50$ charge for a tire rotation! Ridiculous!
My Chevy Tahoe dealership does better than Lexus. Left Riverside Lexus for same type of petty so called service. Crown is off my list to service or buy a vehicle. It’s the principle. Total lack of customer care and bill practices.
2/27/2026
Jaime M. VERIFIED CUSTOMER
Tino, was very professional and helpful
2/27/2026
Virginia G. VERIFIED CUSTOMER
Outstanding service yesterday! Jerry explained throughly. Thank you Jerry!!
2/27/2026
Michelle L. VERIFIED CUSTOMER
Both Tony and Chris Santos took care of me during my visit since I came at the end of Tony’s shift. Tony checked me in and Chris got me checked out. They both gave stellar service!
2/27/2026
Zynthia W. VERIFIED CUSTOMER
Faustino was great explaining what services my vehicle needed and making sure I got my vehicle back in a reasonable time. He was friendly, knowledgeable and kept me updated on my vehicles progress
2/27/2026
Denise V. VERIFIED CUSTOMER
Always very happy and good experience with Christian Santos! Love my Lexus!
2/27/2026
Kristen D. VERIFIED CUSTOMER
Alfred was courteous, kind and helpful. Made the process very easy
2/27/2026
Sura Johann. VERIFIED CUSTOMER
Excellent service!
2/27/2026
Ashley S. VERIFIED CUSTOMER
On time, fast service, great communication. Reliable on uber orders!