Crown Lexus of Ontario Auto Repair Center

George was very professional and helpful to all my needs and provided great customer service. He had great communication concerning an issue with my RX and it was much appreciated. Thank you George!

I was very pleased. He was very very satisfying. Thank you so much for your service, and if I had to come back again, I would ask for him to be my server thanks again

I always receive excellent service and treatment from everyone Thank you

Pleasant and timely

Tony is a very nice person and I think he does a great job

I always bring my car to Crown Lexus for service

KEEP UP THE GOOD WORK DENNIS!!

The ring loop on my key fob was missing. It was warped and not in the best condition and Mark Gray knew this, he even offered to provide me with a new one at no additional cost. I would have been fine with my beat up warped one but Mark Gray offered so I accepted and was actually looking forward to a new key ring loop. To my disappointment, the key was returned to me with no key ring loop whatsoever. My main issue is that Mark Gray offered to provide me with a new ring loop but never did. Only false hope. Not only that but he also got rid of my old warped ring loop. Leaving me with no ring loop at all. Mildly frustrating. Would have been better he didn’t offer anything at all. I am now without a ring loop all because of a sweet talking guy who can’t back up what he says. What’s the point of sounding good if he can’t do good. Also the valet attendant needs to learn to listen. I gave him my ticket and told him I just wanted the key that I’d go get the car myself but it seems as though he didn’t care about what the customer wanted as if the customer didn’t matter. I then followed him to my car but he took off and went to the valet area even though he seen me headed in his direction. I turned around n walked back to the valet area. Annoyed at the lack of attention this young valet boy was showing. As a customer I felt insignificant in the whole valet ordeal. Unsatisfactory customer service from your valet department.

Jr. was very professional and thorough and maintained great communication throughout the process.

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The visit was great and James was awesome! He and Jason took care of my problem within minutes. Thank you!

Dennis a great job. I was very pleased.

Everything went well

Good job and on time

Great service!

Hes a great person and worker

Mr. Chow did a great job taking time to explain and answer all our concerns Thank you

He did a great job

Great job Tino!

Tino is awesome ???? very professional and kindness