Tony greeted us with a great big smile. He updated me when the work was done and that it was getting washed and explained everything about the services done on my car. Very very pleasant experience.
9/5/2024
Epaprodito G. VERIFIED CUSTOMER
Very nice experience
9/5/2024
Jill W. VERIFIED CUSTOMER
Always professional and courteous. Five stars
9/5/2024
Son O. VERIFIED CUSTOMER
The people working at the service department are all friendly people
9/5/2024
Mohan T. VERIFIED CUSTOMER
Excellence from Mr Hang. Thank you
9/4/2024
Joshua C. VERIFIED CUSTOMER
Helen was excellent and highly professional in her delivery. I often have anxiety about visiting dealership but Helen put me at ease and earned my trust based on her professional demeanor. She was very responsive questions and took care to answer best to her ability and I appreciate her effort to us. Thank you.
9/4/2024
Lorraine P. VERIFIED CUSTOMER
Faustino did an excellent job on taking care of my vehicle!!
9/4/2024
James D. VERIFIED CUSTOMER
Chow provided excellent service. He was attentive and relayed all information proficiently and professionally.
9/4/2024
Miguel S. VERIFIED CUSTOMER
Frank did an amazing service for his client and was very helpful because I had to attend college and made it on time and he tested as if I was family
9/4/2024
Kristen R. VERIFIED CUSTOMER
Helen is amazing and the reason we come to Crown Lexus.
9/4/2024
Ramzi E. VERIFIED CUSTOMER
Mike he was nice and explain everything to me also answered all my questions . Service was really quick .
9/4/2024
Rodney W. VERIFIED CUSTOMER
Mark Gray is my "to go guy".
He provides the best customer service with updates and concern with my car.
I'm a senior/female and feel comforter with Mark, knowing he won't add extra unnecessary work done on my RC350.
Mark is an honest guy. I definetely would, and I do, refer him to my friends.
9/3/2024
Charles R. VERIFIED CUSTOMER
The used car manager selling 2021 Lexus 350L to me with broken front grill, and nail on the bumper , and i talked to him he said already 2 and 1/2 months , only discount. This is how you guys do business , they sold me the SUV with broken front grill and nail on the bumper. What a rip off.!!!!!!!!!!
9/2/2024
Melvin H. VERIFIED CUSTOMER
Great service
9/2/2024
Janet J. VERIFIED CUSTOMER
I am very satisfied with the Lexus Staff (Frank) and his professional customer service. Thank you! ????????
9/2/2024
Juan Pablo. VERIFIED CUSTOMER
Mark was great and attentive.
9/2/2024
Juniaty P. VERIFIED CUSTOMER
Chow is a Profesional personality.
I give him 5 star.
Thank you Chow.