I truly appreciate your help and communication with the entire process of getting my car fixed.
6/29/2025
Alejandra V. VERIFIED CUSTOMER
Frank was very helpful and answered all my questions regarding my vehicle. He went above and beyond to make sure everything was done properly. I am always happy with my experience at Crown Lexus
6/29/2025
Connie M. VERIFIED CUSTOMER
Great costumer service
6/29/2025
Jihong H. VERIFIED CUSTOMER
Very good service, thank you for your patience
6/28/2025
Manohar K. VERIFIED CUSTOMER
All went fine.
6/28/2025
Jose R. VERIFIED CUSTOMER
I was very satisfied with the way Christian took the situation and helped me ,the customer. So this repair can be corrected. He was straight with what needed to be done. He took his time with my vehicle and provided the work needed to be done to my vehicle in a timely manner. In addition, it was a big job and it got done. So huge thank you to Christian. If you need your vehicle serviced. Christian, this service advisor is professional and will take care of you. In good hands with Mr. Santos . He will tell you the problem and the solution so it’s fixed. I will be going to my next appt with him.
6/28/2025
Ronald M. VERIFIED CUSTOMER
Chris was excellent
6/28/2025
Cristal B. VERIFIED CUSTOMER
He has given me the best customer services ever. I’ve been going to Lexus for my services for almost 5 years. I never had this type of experience with any other advisor. His communication skills are great. This my third experience with Gerardo as my adviser. He makes sure my concern are taking care of. He also follow up to make sure everything is going well.
6/28/2025
Sharon E. VERIFIED CUSTOMER
Jennifer did an excellent job.
6/28/2025
Vanessa B. VERIFIED CUSTOMER
Great service and helpful, Thank you for everything George
6/28/2025
Octavio P. VERIFIED CUSTOMER
Great service and courtesy ! Thank you
6/28/2025
Marlene R. VERIFIED CUSTOMER
I can’t thank Alfred enough for all his help. Although I was disappointed that the brake booster wasn’t covered by the Lexus service alert, Alfred made sure to take care of my car in the best way possible while providing excellent customer service. Huge thanks to Alfred and the service team who worked on my CT!
6/28/2025
Robert H. VERIFIED CUSTOMER
Tony was both very personable and professional.
6/28/2025
Suzanne S. VERIFIED CUSTOMER
Someone stole i beats ear buds. This is the second time I had something stolen. First time someone stole like 5 pairs of designer glasses.
6/28/2025
Sunil T. VERIFIED CUSTOMER
Very polite and professional !!!
6/27/2025
Ivonne A. VERIFIED CUSTOMER
Satisfied
6/27/2025
Charles E. VERIFIED CUSTOMER
So far the issue I was having with the car appears to have been resolved. However, I will continue to drive the car to confirm that the issue is resolved.
Tino provided updates on a regular schedule on the progress of the repair. Much appreciated!
6/27/2025
Arden R. VERIFIED CUSTOMER
I enjoy working with Tony as my service advisor. Prompt, professional, and always courteous.
6/27/2025
Paul R. VERIFIED CUSTOMER
Chris did a great job with the service on my vehicle. He was very respectful and kept me updated as the service/repairs were done. He remembered some family plans I had commented on. That’s personal service!