It was a pleasure working with Faustino, I was very happy with the service I received.
9/25/2025
Chia H. VERIFIED CUSTOMER
Tony always provide excellent customer service.
Well acknowledged.
Thank you Tony
9/24/2025
Ashalatha S. VERIFIED CUSTOMER
Good service staff
9/24/2025
Jose C. VERIFIED CUSTOMER
My service advisor Christian Santos was super duper amazing. He is there to assist you on any concerns you have with your vehicle. And he take pride in his work and make sure he has all your questions answered. He has great customer service and also bilingual. I will definitely be back for any service I need in future. Thank you Crown Lexus for having Christian Santos in the service department!!
9/24/2025
Earle S. VERIFIED CUSTOMER
I was very satisfied with the inspection and report Jennifer Villalobos and crew conducted on my tires to convince the Lexus Corporate Office that the replacement of my tires should be covered by my Tire & Wheel Protection Service Agreement.
9/24/2025
Rosie S. VERIFIED CUSTOMER
Michael was great!
9/24/2025
Peter N. VERIFIED CUSTOMER
Ok
9/24/2025
Bridget N. VERIFIED CUSTOMER
Thank you
9/24/2025
Antonio C. VERIFIED CUSTOMER
Your team threw water on my car and did not dried. They also damaged one of my rims. I only had the vehicle for 2 days. Your staff doesn’t care about customers vehicles. I will never bring any of my cars to your dealer.
9/24/2025
Sheikeva Offley. VERIFIED CUSTOMER
Great customer service
9/24/2025
Carla D. VERIFIED CUSTOMER
Christian was great! He was patient, knowledgeable and personable. He made my experience at Crown an excellent one.
9/24/2025
Thomas C. VERIFIED CUSTOMER
Beyond exceptional service. Very informative and helpful. Thank you
9/24/2025
Jesus A. VERIFIED CUSTOMER
I appreciate your professionalism and thank you for your service.
9/23/2025
Araceli Z. VERIFIED CUSTOMER
Yes they have a good services:
9/23/2025
Jasvinder K. VERIFIED CUSTOMER
It was really good.
9/23/2025
Dina R. VERIFIED CUSTOMER
He’s the best rep I’ve ever done with because you’re so great. I will only go to him! Thank you so much for the best experience every time!
9/23/2025
Gregorio U. VERIFIED CUSTOMER
I’m satisfied with the repair so far.
9/23/2025
William W. VERIFIED CUSTOMER
Wash job poor
Tire pressure not reduced as requested
Service Wes excellent
9/23/2025
Claire B. VERIFIED CUSTOMER
Mark was great. But, I was called and told the part on back order was in. To install the part was the entire reason for the visit. Fortunately, I was on site waiting for the installation so he was able to tell me soon after checking in the part was not avaliable. I just don't understand what happened with my part? Was it given to someone else?
9/23/2025
Larry M. VERIFIED CUSTOMER
Chris Santos is awesome. I am very pleased every time I am at Crown Lexus.