Tony is the best. Always a great experience dealing with him.
9/30/2025
Fernando A. VERIFIED CUSTOMER
Great service and very much satisfied.Thank you George Gonzales and all your good team mechanics
9/30/2025
Ricardo G. VERIFIED CUSTOMER
Mark was great!
9/30/2025
Martha A. VERIFIED CUSTOMER
Excellent job . I’m very happy thank u very much
9/30/2025
Victoria A. VERIFIED CUSTOMER
Faustino Ruiz does a great job! My only concern is that the technicians filled my tires to 43. Isn’t that too high? I have a road trip coming up in 10 days and I’m a little concerned about it.
9/30/2025
Dana A. VERIFIED CUSTOMER
Christian was fast, kind and helpful. He explained everything and tried to get me out of there. An opportunity for improvement is retrieving your car after service. It took 28 minutes once I gave my ticket for my car.
9/30/2025
Latonya G. VERIFIED CUSTOMER
Tony Hang is awesome.
I give his service and attention and time he takes with his clients five stars ????
9/30/2025
Michael M. VERIFIED CUSTOMER
Tino is outstanding and is why I drive from Arizona to have my vehicle serviced at Crown
9/30/2025
Sandra G. VERIFIED CUSTOMER
Love my 3rd Lexus
9/30/2025
Eleanor M. VERIFIED CUSTOMER
Love dealing with Tony Tang for my car service
9/29/2025
Renu C. VERIFIED CUSTOMER
Mark listened and answered all my questions. Thank you very much
9/29/2025
Dujin Z. VERIFIED CUSTOMER
Ms Helen has been very friendly and professional. All other staff are also very friendly.
9/29/2025
Alicia R. VERIFIED CUSTOMER
Great service!
9/29/2025
Marlon G. VERIFIED CUSTOMER
Mr. Temores is excellent!! He’s like mailman because he always delivers!
He provided me with excellent customer service, kept me up to date, and helped me resolve my issues right away. I wish he was a psychologist too so he can fix my wife’s issues right away. Anyway I chose Crown Lexus even though I’m only 20 minutes away from Lexus riverside because Mr. Temores helped me get approval for warranty repairs and he is always professional and I feel that I can totally trust him and his service recommendations. I own 3 Lexus vehicles that I usually bring to Lexus Riverside, but from now on, I will be bringing all my vehicles to Mr. Temores anytime I need any service or repairs.
P.S. every single person I have come in contact with from pulling up to the service area to the cashier have been very professional and accommodating. I don’t usually do any reviews or surveys but I feel that the customer service I received is worth leaving a 5 star survey. Please keep those service coupons/Deals coming. They defintely got me to try Crown Lexus vs. going to another dealership for service. Thank you.
9/28/2025
Gloria M. VERIFIED CUSTOMER
Very courteous and polite answer all my questions service was quick
9/28/2025
Mary F. VERIFIED CUSTOMER
Tony went above and beyond to make sure my first experience with Lexus service was exceptional! Thank you
9/28/2025
Tony P. VERIFIED CUSTOMER
Christian was outstanding. He was very patient and communicative. He is very professional and reflection of the excellence that Lexus promotes.
9/28/2025
Jon D. VERIFIED CUSTOMER
Excellent Service!
9/28/2025
Judy S. VERIFIED CUSTOMER
Frank Sepulveda was extremely professional! He was explained everything to where I could understand, very personal!