Mark made a challenging situation a very positive experience. He helped calm my anxiousness, made me feel at ease, and we are not from Ontario - my car just happened to break down there - and his service just made us feel like this particular Lexus was such a customer focus dealership. Because of the service we received from Mark, we would definitely come back again to purchase a Lexus in the future from this dealership versus the one that we’ve typically gone to. We only buy Lexus vehicles, and because of his service I would come back.
9/26/2025
Amiel A. VERIFIED CUSTOMER
Very helpful
9/26/2025
Erick C. VERIFIED CUSTOMER
Mark was pleasant and professional.
9/26/2025
Khalil D. VERIFIED CUSTOMER
Mr.Ruiz has been your service person for over 3 years. I would not change for the world.
9/26/2025
James K. VERIFIED CUSTOMER
Tino was very friendly and quick to get my car serviced . He answered all my questions and concerns . Thanks , Jim Kreutzer
9/26/2025
Julie Ly. VERIFIED CUSTOMER
I really appreciate George's service. He went above and beyond to make sure the service needed for my car was to my satisfaction.
9/26/2025
Audrey V. VERIFIED CUSTOMER
Quick and excellent service. Thank you for going above and beyond for your customers!
9/26/2025
Ramon S. VERIFIED CUSTOMER
I am really happy with the team, and with the Service
9/26/2025
Maria T. VERIFIED CUSTOMER
My car didn’t gat washed
9/25/2025
Paul W. VERIFIED CUSTOMER
Tony Hang is the best!!
9/25/2025
George B. VERIFIED CUSTOMER
My service advisor appeared to be very knowledgeable, patient and polite
9/25/2025
Roberto O. VERIFIED CUSTOMER
My 3M wrap looks unprofessional as it has areas where it is clearly not smooth and I am not satisfied aster all the money I was charged
Roberto O
9/25/2025
Garrett F. VERIFIED CUSTOMER
My service experience with Robert was excellent! He kept me informed of each step of my service and was very polite and professional.
9/25/2025
Anthony A. VERIFIED CUSTOMER
Great and fast service. Very clean facility.
9/25/2025
Brenda E. VERIFIED CUSTOMER
He was great
9/25/2025
Sarah D. VERIFIED CUSTOMER
Good customer service and fast repair
9/25/2025
Rick R. VERIFIED CUSTOMER
None
9/25/2025
Antonino L. VERIFIED CUSTOMER
Thanks
9/25/2025
Cherina R. VERIFIED CUSTOMER
Love the new pick up service @ toyota.
Thank u Lexus
9/25/2025
Beth C. VERIFIED CUSTOMER
Jerry was a great help in getting my car repaired, and keeping me posted along the way.