Mark was so great to work with!! Will be coming back to crown Lexus and requesting to work with mark again!
10/7/2025
Rosie G. VERIFIED CUSTOMER
With George, I couldn't have asked for a better experience. He was friendly, professional, and clearly explained what needed to be done and why. I really appreciated how he kept me updated throughout the process and made sure I was comfortable with everything before moving forward. Thank you George!
10/7/2025
Trish W. VERIFIED CUSTOMER
Thank you. Tony is great
10/7/2025
Maria M. VERIFIED CUSTOMER
Thank you for servicing my car and washing it in a timely manner!
10/7/2025
Nora M. VERIFIED CUSTOMER
I just had my 2025 RX 350 serviced the week before. When I drove it Sunday I still had the same problem. Vehicle shaking when I pressed on the brakes. Unfortunately I couldn't get a loaner but Tino took care of everything. He had someone drive with me to confirm the problem, kept me informed and explained what was being done. He also had someone help me,with explaining about downloading the Lexus app. Everyone was very helpful and professional. It was a great experience and made the rest of my day even better, especially because my vehicle was fixed.
10/7/2025
Michael I. VERIFIED CUSTOMER
Everything at Lexus today was wonderful — the timing and the meeting.
10/7/2025
Ricardo C. VERIFIED CUSTOMER
Helen listen to my concerns, I felt heard and she provided solutions, making a great experience at Grown Lexus
10/7/2025
Nora M. VERIFIED CUSTOMER
I had recently purchased a 2025 Lexus RX 350, unfortunately I was very concerned every time I pressed on the brakes it would shake. So I brought it in to check, and Make took care of e everything. He also gave me a discount on an item I wanted. Mark was very nice and helpful, thanks for your time I appreciate it.
10/7/2025
Tami S. VERIFIED CUSTOMER
My husband and I look forward to working with Robert. He is kind, proficient, and professional.
10/7/2025
David E. VERIFIED CUSTOMER
Services charge is too expensive.
10/7/2025
Asenath J. VERIFIED CUSTOMER
Thank you Helen ????
10/7/2025
Dan B. VERIFIED CUSTOMER
Thank you for being so easy to work with, Helen is a wonderful asset on the team and is the reason why I drove 30 miles to get to the dealership for service, absolutely appreciate knowing her and being able to work with her
10/6/2025
Eddie B. VERIFIED CUSTOMER
Great service and communication! I will be requesting Christian and his team moving forward.
10/6/2025
Sonia V. VERIFIED CUSTOMER
My go to advisor is Alfred when at Crown Lexus. He not only provides a quick check in but answers all my questions. Was able to provide a loaner vehicle & follows up with phone call update's not just emails. He is always looking out for the best interest of his customers and provides helpful insight on services for future visits.
10/6/2025
Carla D. VERIFIED CUSTOMER
Mike was very efficient, knowledgeable, and patient! The service that he provided was excellent!
10/6/2025
Janie J. VERIFIED CUSTOMER
Thank you guys, Jerry was wonderful!
10/5/2025
Marco O. VERIFIED CUSTOMER
I appreciate the ease Jerry makes for servicing my car. Truly appreciated.
10/5/2025
Kimberly M. VERIFIED CUSTOMER
Jerry was extremely attentive and professional. He went above and beyond to make sure my car was serviced properly and we will definitely request him as a service advisor for future visits. Thank you!
Kimberly M
10/5/2025
Jacqueline C. VERIFIED CUSTOMER
The best service advisor in Crown Lexus
10/5/2025
Natalia B. VERIFIED CUSTOMER
Robert was great to work with. There was an issue with my scheduled my service appointment. He was able to assist me to receive the service I needed so I didn't have to return.