I came in for a service, which did end up in more than I accounted for. Alfred was very approachable and allowed for me to express my financial concerns. He went above and beyond in ensuring me of alternatives to assist in financing my service that was much needed for my vehicle. I appreciate his help and kindness.
I had excellent customer service. I appreciate Christian and the service I was provided.
10/10/2025
Jacob C. VERIFIED CUSTOMER
TonyHuang thank you so much for great services that you always provide for my car with such short notice. I appreciate you going above and beyond just to help me.You’re the best and give all my best to you and your Lexus crew.
Thank You
10/10/2025
Monica Y. VERIFIED CUSTOMER
He was great.
10/10/2025
Audry W. VERIFIED CUSTOMER
Chris Santos is my go to guy for all of my Lexus needs. He is incredibly professional, friendly, and knowledgeable. Because of the service I’ve received with Chris, I’m considering purchasing my next Lexus car. I’m hoping that management will acknowledge Chris’s stellar customer service.
He is a true asset to the Lexus company.
10/10/2025
David C. VERIFIED CUSTOMER
Once again Tony and Crown Lexus has the best service
10/10/2025
Robert A. VERIFIED CUSTOMER
Quick fast n smooth
10/10/2025
Dina X. VERIFIED CUSTOMER
Mr. Michael Connor is such a pleasure to work with. He is a very genuine and one of the kind people you’ll ever get to meet in your lifetime. He actually listens to your concerns and delivers satisfaction every time. I have purchased many cars over the last 3decades and my heart and loyalty belongs to Lexus-Ontario because of Michael Connor being the best Service Advisor I’ve ever experienced , professionalism, honesty and pleasure to communicate with.
10/10/2025
Jack I. VERIFIED CUSTOMER
Alfred was fantast
10/10/2025
Domingo Leo. VERIFIED CUSTOMER
Mr. Gonzalez is an assest to Lexus Crown, he took care of our NX very well.
10/10/2025
Nathalie A. VERIFIED CUSTOMER
Christian is vey helpful and professional. We are very happy with the service provided and we will continue to be a loyal customer.
10/10/2025
Manuel S. VERIFIED CUSTOMER
Mark was an excellent service advisor! He did a great job of explaining the recommended services and was very honest with me. I will definitely be coming back to Mark again, he was great!
10/10/2025
Zhenguang L. VERIFIED CUSTOMER
very good
10/10/2025
Rose P. VERIFIED CUSTOMER
I trust the recommendations made by tino. My time in the shop was brief. I'm always treated with respect and consideration. Thank you for your commitment to professionalism and excellence.
10/9/2025
Mahesh S. VERIFIED CUSTOMER
Very friendly and courteous service
10/9/2025
Roseann U. VERIFIED CUSTOMER
Faustina is a excellent rep
10/9/2025
Stephanie H. VERIFIED CUSTOMER
Tony's excellent customer service and support
10/9/2025
Linda P. VERIFIED CUSTOMER
George is always nice and thorough in customer service.