Mark is excellent as usual. Greet me with a very friendly and energetic attitude, explain the details, and make the process very easy, in & out within 15mins. He is doing a great job!
10/15/2025
Christine D. VERIFIED CUSTOMER
Except the didn’t see oil change on my receipt. Isn’t that done at 15,009?
10/15/2025
Mike S. VERIFIED CUSTOMER
Always great service. Especially now with the PICK UP service from our warehouse..
10/15/2025
Jason P. VERIFIED CUSTOMER
Everything is clear and very good ????
10/15/2025
Linda E. VERIFIED CUSTOMER
Very happy with your service
10/15/2025
Phyliss T. VERIFIED CUSTOMER
Jerry T was wonderful. Very patient and understanding ????
10/15/2025
Lim Araujo. VERIFIED CUSTOMER
Had an issue post service, called the dealership and Alfred assured me that he would take care of it as soon as I can come in.
10/14/2025
Christina B. VERIFIED CUSTOMER
My car says that it needs steering wheel liquid. I thought that is included with the “checkup”
10/14/2025
Paul N. VERIFIED CUSTOMER
The only negative thing is it takes way to long for the service. I was there 6 hours
10/14/2025
Raul I. VERIFIED CUSTOMER
Such a great experience at Crown Lexus Ontario at Service Department with Mr. Alfred Nungaray. He is very friendly. The best Service Advisor. Keep up your Great work.
10/14/2025
Anthony R. VERIFIED CUSTOMER
I was professionally greeted upon arriving. They were straight forward regarding what I needed done on the vehicle and a price was presented immediately.
The job was performed in a timely manner and the car was washed before it was gove
10/14/2025
Glenn M. VERIFIED CUSTOMER
He did great
10/14/2025
Lawrence R. VERIFIED CUSTOMER
Great service
10/14/2025
Lawrence R. VERIFIED CUSTOMER
Great service
10/13/2025
Chris D. VERIFIED CUSTOMER
Excellent
10/12/2025
Steve P. VERIFIED CUSTOMER
Michael Connor did a great job. Thank you for taking care of us.
10/12/2025
Krista L. VERIFIED CUSTOMER
Robert was great and honest! He checked all of my concerns and made sure my car is safe. Found out I had special visitors trying to stow away in the warmth of my car- YUK!!!! But they took care of it and put my mind at ease! Also gave me pointers of what to do to keep critters away! I feel I can take my car t Crown and to Robert and know that they will be honest with me and take care of me. I appreciated the video and text engagement throughout my repair too! Thank you again Robert! First class service!
10/12/2025
Natalie A. VERIFIED CUSTOMER
Excellent customer service
10/12/2025
Kyaw M. VERIFIED CUSTOMER
Thanks.
Lexus should stop doing survey on associates regarding with their performance.
They all are courteous and helpful.
Please do not stress them out with your survery questionaires.
You should send survey questionnaires to your clients regarding with perfomance of Crown lexus cars.
Clients satisfaction with your cars.
I never received one yet.
I had to replace car battery, not taking care of tire leak with your cars( had to pay )
had oil leak and other things.