We've been working with Tino for the past 11 years and have really appreciated the top notch customer service he has provided us throughout this entire time. We always look forward to working with him and really appreciate all of the work that he has done for us. Absolutely the best service advisor that Lexus has by far!
10/9/2025
Byongsoo H. VERIFIED CUSTOMER
Kind response with gentle smile
10/9/2025
Michael C. VERIFIED CUSTOMER
Job well done, Team Crown Lexus. Alfred, thanks for giving me a good explanation about my service options and concerns. Much appreciated.
10/9/2025
Lidia C. VERIFIED CUSTOMER
ALFRED WAS VERY HELPFUL AND FRIENDLY. EXCELLENT CUSTOMER SERVICE. I APPRECIATE ALL HIS HELP
10/9/2025
Miles K. VERIFIED CUSTOMER
Great job
10/8/2025
Harris P. VERIFIED CUSTOMER
Was quick and straight to the point. Very polite and welcoming
10/8/2025
Rossana C. VERIFIED CUSTOMER
Robert was professional and informative. He was a pleasure to work with and I appreciated all his help.
10/8/2025
Patrick S. VERIFIED CUSTOMER
Mark was very helpful and friendly.
10/8/2025
Kimberly M. VERIFIED CUSTOMER
Awesome
10/8/2025
Brett B. VERIFIED CUSTOMER
Great service!
10/8/2025
Neal P. VERIFIED CUSTOMER
She was great!
10/8/2025
Fernando O. VERIFIED CUSTOMER
Robert was very helpful and helped explain everything that was happening with the service. Was a easy process and great service
10/8/2025
Sharon P. VERIFIED CUSTOMER
I was completely satisfied with the service I receive from Alfred, your team with the video letting me know the diagnostic and service that was rendered. Very impressed CROWN LEXUS service department! I might add I hope real soon you have a cafeteria for dining in while you wait. that would make servicing complete. Have a blessed day.
10/8/2025
Latrice B. VERIFIED CUSTOMER
Thank you mark, you are awesome
10/8/2025
Robert S. VERIFIED CUSTOMER
Tony has been my family service to go to for many years and he has always been upfront and discusses and explains any question regarding the vehicle. Thanks
10/8/2025
Kristy P. VERIFIED CUSTOMER
He is very kind
10/8/2025
Cynthia B. VERIFIED CUSTOMER
Yeah, Helen is a great service provider. She’s very attentive and keeps the customer up-to-date on the status of their vehicle..
10/8/2025
Maria Cristina. VERIFIED CUSTOMER
Thank you so much Mark Gray !
Your help was excellent, above and beyond!
10/8/2025
Chavon B. VERIFIED CUSTOMER
Timely and considerate service
10/8/2025
Roxanne J. VERIFIED CUSTOMER
Robert was informative and personable. I was informed through all the steps. Lexus service is always great