Michael Connor my advisor was great and has excellent customer service skills. He answered all of my questions and kept me informed while my car was in the shop.
9/18/2025
Janene B. VERIFIED CUSTOMER
I’ve been a customer for over 20 years. I appreciate my customer service care from Tony and the Team! Jason and Cooper are my go to requested Technicians of choice. Thank you for having such an incredible team!
Note: another Great team member… Danielle C. Was my Service rep. Before Tony. Really am thankful for such a great Team!
9/18/2025
Odeh K. VERIFIED CUSTOMER
Mark was an excellent guy to work with and made me feel like I’m at home. Everyone that works at the dealership was super nice me and my little brother went to go check out the cars on the lot because his favorite car brand is lexus and no one told us anything. I really appreciate made my little brothers day taking him with me.
9/18/2025
Debora M. VERIFIED CUSTOMER
Chris keep me constantly updated on the progress of my car and what else needed to be done. I appreciated his attention to my car!
9/18/2025
Kwan L. VERIFIED CUSTOMER
Tino, was excellent overall!
9/18/2025
Leon S. VERIFIED CUSTOMER
Tiny is professional, knowledgeable and knows how to read a room.
9/18/2025
Oscar C. VERIFIED CUSTOMER
Excelente
9/18/2025
Jeffrey F. VERIFIED CUSTOMER
Always great service with Tony! Quick service, great customer service. Tony is the best!
9/18/2025
Sharie D. VERIFIED CUSTOMER
Pricing a little high. I didn’t like the new addition of 3% if you use a credit card. my service rep was fantastic.
9/18/2025
Bernard C. VERIFIED CUSTOMER
Christian Santos is the best.He always take care of his client.He ensure that my Car AC will be fix.He also ensure that I have a car that I can use while my car is in repair.He laso waited my insurance agent and accommodate what they need.I always very thankful for Chris for his assistance and helpfullness.I appreciate him.KUDOS FOR Christian Santos.
9/18/2025
Diane G. VERIFIED CUSTOMER
We always feel treated well at Crown Lexus. Our point of contact Gerardo Temores has given us excellent service and sdvice, which we appreciate. That service keeps us coming back.
9/18/2025
Dwayne A. VERIFIED CUSTOMER
Service rep very professional and courteous.
9/17/2025
Deborah C. VERIFIED CUSTOMER
Thanks Jennifer! Good service & a great personality ????
9/17/2025
Nila D. VERIFIED CUSTOMER
Thank you for taking such good care of my car. Mark was very understanding of letting me pick up my car a day later as I had surgery, when my car was ready for pick up.
9/17/2025
Katherine W. VERIFIED CUSTOMER
Tony was very professional and a good communicator.
9/17/2025
Karen B. VERIFIED CUSTOMER
He is friendly, helpful and gets the job done quickly. Greets you with a smile and makes you feel comfortable.
9/17/2025
Patricia B. VERIFIED CUSTOMER
Mr Temores did excellent job in keeping me informed on status and helping get vehicle ready.
9/17/2025
Darlene A. VERIFIED CUSTOMER
I was very pleased with the service Mr. Santos gave me and I appreciate all of the ways he made me feel comfortable.
9/17/2025
Jennifer R. VERIFIED CUSTOMER
Super respectful and welcoming
9/17/2025
Angela L. VERIFIED CUSTOMER
I go off and on to Crown Lexus to get my car serviced because in the past I have sometimes experience very push service writers. Today was not like that. Robert provided good information, but ultimately let me decide what I would get done on my vehicle without the run around. He was clear about my service needs yet valued my time. I will definitely be returning more faithful to get my car serviced.