Crown Lexus of Ontario Auto Repair Center

Awesome dealership !! Most professional and kind people I’ve ever done business with !!!

The service was great and it was finished faster than anticipated.

Great service advisor

Mr. Ruiz is outstanding. I will continue to seek his assistance in the future

Always a great service everyone is very

Thank you for the assistance and service.

I am happy from dealer service, if I noticed it Frank is new, he is nice but he doesn't update with status of car, I dropped my car 10 am, he was not updating untill 3 to 4 pm, he dose not liked when I called update, 2- I was thir for the same issue two times, the second time I dropped my car, he said your may stay from Thursday to Tuesday, because I am off from Friday to Tuesday, I asked someone else will taking care of the car, he said no I'm responsible, than I ask Mr Rius he said no problem 3- I asked to check my car hybrid battery because I get low mileage, he said I diagnosed you need to clean fun and filter for over $400 He didn't know that I did this service two months ago, He made me confused, why I should do it too soon, actually I found it out when the temperature go over 100 F then I get low mileage. Even i refuse the cleaning filter he charged me $224 I am glade lexus taking care my car with warranty, The reason I bring this point other people like Mr Ruis and others the communicate and updating, last time car was with Mr Rius my was not at dear for few days , and it was the same issue, And he was repeating and told dont call me I call you, Of course if he updating i will call him Thank you for giving me a chance to review

I always received great service when I bring my car in for service at Lexus.

Extremely horrible work, left my car as dirty as it was given . Not cleaned inside at all . Windows were left dirty on the outside too

George was pleasant, knowledgeable, and efficient. He understands the importance of building long term business relationships. Thank you for a great experience.

Very thorough in making sure service was performed correctly.

Good job

Good morning, On September 15, I had a dash cam installed on my 2025 GX Luxury Plus at Crown Lexus dealer. However, the parking mode recording feature is not functioning. I ordered and installed the official Lexus Integrated Dash Cam, but the parking mode recording does not seem to work. As I understand it, for parking mode to function, the dash cam must receive constant power even when the vehicle is turned off. Could you please advise me on the possible cause of this issue? Wishing you a pleasant day.

He was very friendly and informative but not pushy.

Geraldo is outstanding

Everyone was great Chris Santos was very nice and professional

Mark was awesome! Great customer service!

Very knowledgable helpful and respectful Always look for him when I bring my vehicle in Thank you Tony for excellent service

I am very satisfied with the service that Faustino has rendered to me. He's a very professional and caring man.

Excellent service