I want to take a moment to recognize Tony for providing truly outstanding service. From start to finish, he demonstrated a level of professionalism and care that exceeded my expectations.
Tony took the time to clearly explain the process, kept me updated throughout, and made sure every question I had was answered thoroughly. What stood out the most was how he balanced efficiency with genuine attentiveness—something that is rare to find. His communication was clear, friendly, and honest, which gave me complete confidence in the service being provided.
In my experience, Tony is by far the best service advisor I’ve worked with. He represents your company in the best possible way and sets the bar high for customer service. Because of his efforts, I not only feel valued as a customer but also look forward to returning for future service needs.
Tony’s professionalism, knowledge, and dedication make him a tremendous asset to your team.
Best regards, Giovani P
9/16/2025
Mariano S. VERIFIED CUSTOMER
Yes, Tino's service to us exceeded our expectations.
9/15/2025
Xiomara C. VERIFIED CUSTOMER
He is very nice and attentive
9/15/2025
Varden P. VERIFIED CUSTOMER
Tony gave wonderful assistance and help.
9/15/2025
Robert M. VERIFIED CUSTOMER
Fausto did an excellent job for me. Very pleased and appreciated .
9/15/2025
Jesse E. VERIFIED CUSTOMER
Great Service !!! Simple fast and efficient!
Thank you Tony
9/14/2025
Edelita Aquino. VERIFIED CUSTOMER
Excellent customer service
9/14/2025
Angela M. VERIFIED CUSTOMER
Very helpful. Made sure my wait was quick.
9/14/2025
Nezar A. VERIFIED CUSTOMER
Jerry provide an excellent services. He is very knowledgeable and professional. 10/10
9/14/2025
Laurie F. VERIFIED CUSTOMER
Mark was, friendly, courteous, efficient, helpful and followed up. He was easy to understand and made the service time pleasant. I would definitely request his assistance at my next service.
9/14/2025
Eric B. VERIFIED CUSTOMER
Jerry and Robert were excellent. Great service, prompt and attentive. I am very happy with my experience at Crown.
9/14/2025
Katheleen I. VERIFIED CUSTOMER
Thank you, truly appreciated!
9/14/2025
Adan A. VERIFIED CUSTOMER
Great service
9/14/2025
Anna S. VERIFIED CUSTOMER
Keep up the stellar customer service!
9/14/2025
Pardeep D. VERIFIED CUSTOMER
Excellent service by Mr Tony hang
9/14/2025
Hugh L. VERIFIED CUSTOMER
A major reason I elected to have my vehicle serviced at Crown Lexus was the expectation that my vehicle would receive careful professional servicing. Having my vehicle returned to me with greasy finger smudges on the headliner was disappointing. On a previous service appointment, I received my vehicle with numerous scratches on the right front fender. Apparently no fender protectors were used and the scratches were probably made by a technicians belt buckle. Unfortunately, I did not see the scratches until a week later. At At that point, it is unlikely that the dealership would take responsibility for the damage. I, therefore, I elected not to pursue the matter.
9/14/2025
Belma S. VERIFIED CUSTOMER
Thank you too your great staff, especially, Faustino.