Excellent service as always from the Buckhannon Toyota technicians. Alicia Harvey was extremely courteous, knowledgeable and efficient in providing top notch customer service. Much thanks and appreciation for their great work!
2/21/2026
John K. VERIFIED CUSTOMER
I will explain by phone, I'm at work and unable to talk at the moment
2/20/2026
Charles E. VERIFIED CUSTOMER
Bought extended warranty and was mislead into thinking it was through toyota and was not. Also was told before bringing the vehicle for service it would be covered and was not. My wife will be buying a new vehicle soon and will sway our decision on where to buy.
2/20/2026
Gary O. VERIFIED CUSTOMER
????
2/20/2026
David J. VERIFIED CUSTOMER
Amazing service dept.
2/20/2026
Denise L. VERIFIED CUSTOMER
It took about 1/2 hour for the service to be completed. I am completely satisfied with the results.
2/20/2026
Sheila C. VERIFIED CUSTOMER
Great service and not a long wait. Very friendly people
2/19/2026
Adam C. VERIFIED CUSTOMER
Thank You
2/18/2026
Virgil D. VERIFIED CUSTOMER
Well done
2/18/2026
John S. VERIFIED CUSTOMER
Good job everyone vary professional
2/17/2026
Thomas D. VERIFIED CUSTOMER
Very helpful and friendly. Explained everything
2/17/2026
Denise A. VERIFIED CUSTOMER
In my service, my tire rotation, they chipped my right front wheel.
2/16/2026
Linda L. VERIFIED CUSTOMER
Very courteous!
2/15/2026
Stacey K. VERIFIED CUSTOMER
No reason to contact me service was fine. But, all sorts of things such as headlights, Trip mileage had be messed with. If you are turning stuff off then put it back how it was received.
2/14/2026
Wesley M. VERIFIED CUSTOMER
Service handled problem quickly
2/14/2026
Glen H. VERIFIED CUSTOMER
No complaints. The young lady that checked us in and took care of us was top notch. She gets a 10 out of 10 in our book. Nothing but polite, kind and courteous. Thank you!!
2/14/2026
Christopher J. VERIFIED CUSTOMER
Excellent Service and Hospitality
2/14/2026
Kimberly S. VERIFIED CUSTOMER
Awesome service department!
2/13/2026
Kevin N. VERIFIED CUSTOMER
Very efficient, friendly, professional staff
2/12/2026
David P. VERIFIED CUSTOMER
We brought our Hybrid RAV4 in because our MPG dropped from 41 to 23.
After a couple filters were changed and a hydrogen intake service ($261.00) the MPGs has gotten worse. One day, it dropped to 17.5. It has gone up to 22 for a few days now. We don’t think this drastic drop is acceptable for a hybrid. There has to be something else wrong.