I drive from Salem all the way to McMinnville to have you guys service my vehicle. I do this because of how I’m you treated,you don’t try to sell me something I don’t need, and I know that you are looking out for me. All of your staff are very helpful and kind, and I greatly appreciate your great service. Thank you.
8/4/2025
Brandon R. VERIFIED CUSTOMER
Max was very nice and helpful
8/3/2025
Van B. VERIFIED CUSTOMER
Very friendly and helpful.
8/3/2025
Kenneth H. VERIFIED CUSTOMER
Thank you. Great service as usual.
8/3/2025
Chris P. VERIFIED CUSTOMER
A job was well done. It was done in a very expeditious manner. And we we were our way. The technicians were very helpful today. Jobs, well done, thank you.
8/3/2025
Jon R. VERIFIED CUSTOMER
Great customer service.
8/2/2025
Robert P. VERIFIED CUSTOMER
I informed them I was not interested in their multi point inspection, I maintain a more aggressive schedule. They were nice enough to listen to me and not try and make “my vehicle record at the dealer ship” match the recommended vehicle maintenance schedule. Obviously if while they were under the vehicle and saw a problem, I would want to address it. Great job!
8/2/2025
Giles C. VERIFIED CUSTOMER
Happy, happy, happy.
8/2/2025
Rodney M. VERIFIED CUSTOMER
I always feel welcoming at Lillard Toyota.
Thanks
Rod Myers
8/2/2025
Richard N. VERIFIED CUSTOMER
Fast service and pleasant place to wait.
8/2/2025
Geneva F. VERIFIED CUSTOMER
The only note is that the time expected for the recall appointment was much longer than stated and I was not given a timely update as was told I would. The customer service reps I spoke to on the phone were very helpful and friendly and tried to resolve the issue for me.
8/2/2025
Ramon J. VERIFIED CUSTOMER
Very good cuality of service.
Very good job
8/2/2025
Elizabeth A. VERIFIED CUSTOMER
Very courteous and friendly staff.
8/2/2025
Jeff S. VERIFIED CUSTOMER
Confused about having a multipoint inspection done on my car when I was there solely for a safety recall. Inspection showed tire tread wear at 5/32” all around but I felt the purpose was to sell me tires. Isaiah is a keeper.
8/2/2025
Danny G. VERIFIED CUSTOMER
Great asset to the company! Kept me well informed throughout the process of my service. Always very pleasant and cheerful! will definitely bring my vehicle to you for all my service needs.
8/2/2025
Larry E. VERIFIED CUSTOMER
By doing the diagnostic test and talking to the service man who told me that they were confident that the nylon Washer wouldn’t restrict the fuel lines or plug things up in the tank. To know 100 percent of the situation, the gas tank would have to be removed for further inspection. So, I rely on their good judgement of the situation. Larry E
8/1/2025
Rafael S. VERIFIED CUSTOMER
Excellent communication about the status of the vehicle and what was needed for the repairs. Helpful feedback and information of additional parts that were needed.
Vehicle information was shared on a timely manner.
8/1/2025
Hilda C. VERIFIED CUSTOMER
I was very pleased with how wonderful they took care of me on the car everything and everyone was very efficient and wonderful.